athenahealth Electronic Health Records (EHR) Software, recently named 2020 Best in KLAS for both Small Practice Ambulatory EMR/PM, athenaClinicals, for 10 or fewer physicians, and Ambulatory RCM Services, athenaCollector, is one of the largest Electronic Medical Records (EMR) Software companies in the US. The Massachusetts based company provides Cloud-based EMR, Practice Management (PM) & Medical Billing software to more than 160,000 healthcare providers across the country. athenahealth EMR system enables patient engagement and improves care coordination, with built-in population health management functionality to support larger organizations such as hospitals, ACOs (Accountable Care Organizations) and PCMHs (patient-centered medical homes).
athenahealth Electronic Health Records (EHR) Software provides support for multiple specialties including Nephrology, Family Medicine, Urology, Cardiology & Pediatrics to name a few. athenahealth EMR currently works with a network of more than 160,000 providers. The software also comes with an integrated Practice Management (PM) module that is designed to simplify the administrative and medical billing operations in medical practice. Features like e-Prescribing (e-Rx) and built-in specialty clinical content are included in the EMR solution.
For providers choosing athenahealth Medical Billing Services, the software is included for free, making the solution a one-stop-shop. The bi-directional interface which connects to other departments such as pharmacies, labs, and radiology is also included. Users can also enjoy features like e-faxing, paying bills, text alerts and a Patient Portal that allows patients secure access to their medical history, lab results, medications & other details.
With athenahealth Gamify staff productivity is maximized and revenue cycle outcomes improve by instilling game concepts in daily workflow routines. The idea is to reward employees when their performance rates have increased hence driving proficiencies into day-to-day tasks.
athenahealth EHR Software is the all-in-one solution featuring Cloud-based Electronic Medical Records (EMR), Practice Management (PM), Patient Portal, interoperability & a comprehensive medical billing service that makes athenahealth one of the best value for money propositions for healthcare providers today.
Pros: I love atheneahealth EMR Software ability to customize order sets and templates. I like that it is affordable even for smaller practices and is very easy to use
Cons: Changing pages often gets a bit laggy
Verdict: Good experience
Kim, Main Pediatrics
Pros: The UI seems really optimized.
Cons: I really want it to be able to interface with other EMR software.
Verdict: Good mostly, but it seems to have slowed a bit after some updates.
Benny, Orthopedic Center of Health
Pros: The software is fairly easy to use and the documentation is very simple
Cons: Sometimes there is too much information and it can be repetitive, it slows down the workflow
Verdict: The software is alright overall
Ben, Pinnacle Medicine
Pros: The simplicity of guarantee charging, registration process streams truly well, and the in-take is additionally simple you should simply follow the means. I liked how the framework does affirmation calls. Their visit synopses and their request are extraordinary, guarantee charging is simple, and this EMR has a ton of incredible highlights.
Cons: The main con I have is if there is a case with a particular blunder, you truly need to invest energy to push it through, and if there is an Athena rule set up, you need to get a couple of individuals involved
Verdict: Athena EHR Software is great at helping you do all that you have to do to deal with your patients.
Yazmin, Desert Sun Pediatrics
Pros: I value the portion of graphing and announcing highlights. I additionally welcome the capacity to convey over different offices.
Cons: Despite the fact that my involvement with Athenahealth EMR Software was brief, I was preparing staff on it for another office. I had the option to see its restrictions and decide it would be an issue. I feel it is incredibly essential for the front office staff to have the advantage when making arrangements and not having the parity or even the charging circumstance accessible while planning an arrangement is a critical downside to me.
Verdict: It has its issues
Debbie, Golden Triangle Family Care Center
Pros: The customer support always helps me whenever i am stuck. Other than that the system is very user friendly and easy to use.
Cons: The videos aren't always updated. Please upload the latest videos.
Verdict: Great customer and tech support.
Ter, San Juan Medical Group
Pros: The best thing about the software is its functionality which is extremely simple and efficient.
Cons: No cons but the only small issue is that it lags some times.
Verdict: The software is overall great we are very happy
Marry, Pain Management
Pros: Great customer service. Responsive to any questions and issues that is the best part.
Cons: Still some bugs in the software. I hope the new update will remove them.
Verdict: A unique EHR with best features
Ginger, Life Bridge Health Hospital
Pros: I like seeing all practitioners schedules at one time instead of looking up each individual. The software is extremely simple to use too.
Cons: Unable to double book in slots is possibly my biggest complaint. Please do something about it.
Verdict: An efficient EHR software
Dawn, Direct Urgent Care
Pros: Athena is very intuitive, making it easy to use from day one. We are a multi-disciplinary clinic, and Athena supports the needs of each discipline smoothly.
Cons: Athena does not allow for double-booking two patients at the same time. Please do something about it.
Verdict: Great software, we are satisfied.
Beth, Private Practice
Pros: Athena is easy to use and navigate. The program was easy to learn and I think anyone can learn how to use this fast.
Cons: The only con I can think of is the schedule does not refresh on its own and it would be helpful if it did. Rest is fine
Verdict: Recommendation to everyone
Annie, Health, Wellness and Fitness
Pros: Easy to learn and a tutorial included if you need training. Ease of having billing, rx scribe and med records in one place. Amazing program. Just love everything.
Cons: Everything is going great. We had no issues yet
Verdict: ATHENA is the best
Danny, Family Service Inc.
Pros: Great customization ability. The templates provided are awesome. Easy documentation
Cons: The system lags at times. Other than that we have no issues.
Verdict: Great Billing Process
Nina, Family Birth and Women's Health
Pros: This product is very easy to learn and very functional for the day to day office use and practice management. Great functionality
Cons: Customer service takes a long time to respond to our requests.
Verdict: Overview of Athena
Nickson, MD Billing Associates
Pros: Software is user friendly. Building claims are easy, software checks for billing mistakes and scrubs claim before you submit them to insurance carriers. Great software.
Cons: The billing process is a bit complicated.
Verdict: Claims are correct
Natalie, Avanti Labs
Pros: Great prices: Priced a lot and this was the best around. EHR and PM Bundle: For that great price we got EHR and PM together.
Cons: Not so great at implementation. Not great customer support after purchase.
Verdict: A reasonable price for the software
Eric, All About Health
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