athenahealth-ehr-software EHR and Practice Management Software

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  • Ease of Use
  • Customer Support
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athenahealth EHR Software

Rating: 4
Reviews: 209
: Oct, 2020

athenahealth Electronic Health Records (EHR) Software, recently named 2020 Best in KLAS for both Small Practice Ambulatory EMR/PM, athenaClinicals, for 10 or fewer physicians, and Ambulatory RCM Services, athenaCollector, is one of the largest Electronic Medical Records (EMR) Software companies in the US. The Massachusetts based company provides Cloud-based EMR, Practice Management (PM) & Medical Billing software to more than 160,000 healthcare providers across the country. athenahealth EMR system enables patient engagement and improves care coordination, with built-in population health management functionality to support larger organizations such as hospitals, ACOs (Accountable Care Organizations) and PCMHs (patient-centered medical homes).

athenahealth Electronic Health Records (EHR) Software provides support for multiple specialties including Nephrology, Family Medicine, Urology, Cardiology & Pediatrics to name a few. athenahealth EMR currently works with a network of more than 160,000 providers. The software also comes with an integrated Practice Management (PM) module that is designed to simplify the administrative and medical billing operations in medical practice. Features like e-Prescribing (e-Rx) and built-in specialty clinical content are included in the EMR solution.

For providers choosing athenahealth Medical Billing Services, the software is included for free, making the solution a one-stop-shop. The bi-directional interface which connects to other departments such as pharmacies, labs, and radiology is also included. Users can also enjoy features like e-faxing, paying bills, text alerts and a Patient Portal that allows patients secure access to their medical history, lab results, medications & other details.

With athenahealth Gamify staff productivity is maximized and revenue cycle outcomes improve by instilling game concepts in daily workflow routines. The idea is to reward employees when their performance rates have increased hence driving proficiencies into day-to-day tasks.

athenahealth EHR Software is the all-in-one solution featuring Cloud-based Electronic Medical Records (EMR), Practice Management (PM), Patient Portal, interoperability & a comprehensive medical billing service that makes athenahealth one of the best value for money propositions for healthcare providers today.

User Reviews for athenahealth EHR Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The simplicity of guarantee charging, registration process streams truly well, and the in-take is additionally simple you should simply follow the means. I liked how the framework does affirmation calls. Their visit synopses and their request are extraordinary, guarantee charging is simple, and this EMR has a ton of incredible highlights.

    Cons: The main con I have is if there is a case with a particular blunder, you truly need to invest energy to push it through, and if there is an Athena rule set up, you need to get a couple of individuals involved

    Verdict: Athena EHR Software is great at helping you do all that you have to do to deal with your patients.

    Yazmin, Desert Sun Pediatrics

    Jan, 2020

    • Overall

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    • Customer Support

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    Pros: I value the portion of graphing and announcing highlights. I additionally welcome the capacity to convey over different offices.

    Cons: Despite the fact that my involvement with Athenahealth EMR Software was brief, I was preparing staff on it for another office. I had the option to see its restrictions and decide it would be an issue. I feel it is incredibly essential for the front office staff to have the advantage when making arrangements and not having the parity or even the charging circumstance accessible while planning an arrangement is a critical downside to me.

    Verdict: It has its issues

    Debbie, Golden Triangle Family Care Center

    Dec, 2019

    • Overall

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    • Customer Support

    • Functionality

    Pros: The customer support always helps me whenever i am stuck. Other than that the system is very user friendly and easy to use.

    Cons: The videos aren't always updated. Please upload the latest videos.

    Verdict: Great customer and tech support.

    Ter, San Juan Medical Group

    Nov, 2019

    • Overall

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    • Customer Support

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    Pros: The best thing about the software is its functionality which is extremely simple and efficient.

    Cons: No cons but the only small issue is that it lags some times.

    Verdict: The software is overall great we are very happy

    Marry, Pain Management

    Jun, 2019

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Great customer service. Responsive to any questions and issues that is the best part.

    Cons: Still some bugs in the software. I hope the new update will remove them.

    Verdict: A unique EHR with best features

    Ginger, Life Bridge Health Hospital

    Apr, 2019

    • Overall

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    • Functionality

    Pros: I like seeing all practitioners schedules at one time instead of looking up each individual. The software is extremely simple to use too.

    Cons: Unable to double book in slots is possibly my biggest complaint. Please do something about it.

    Verdict: An efficient EHR software

    Dawn, Direct Urgent Care

    Feb, 2019

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Athena is very intuitive, making it easy to use from day one. We are a multi-disciplinary clinic, and Athena supports the needs of each discipline smoothly.

    Cons: Athena does not allow for double-booking two patients at the same time. Please do something about it.

    Verdict: Great software, we are satisfied.

    Beth, Private Practice

    Sep, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Athena is easy to use and navigate. The program was easy to learn and I think anyone can learn how to use this fast.

    Cons: The only con I can think of is the schedule does not refresh on its own and it would be helpful if it did. Rest is fine

    Verdict: Recommendation to everyone

    Annie, Health, Wellness and Fitness

    Jun, 2018

    • Overall

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    • Customer Support

    • Functionality

    Pros: Easy to learn and a tutorial included if you need training. Ease of having billing, rx scribe and med records in one place. Amazing program. Just love everything.

    Cons: Everything is going great. We had no issues yet

    Verdict: ATHENA is the best

    Danny, Family Service Inc.

    May, 2018

    • Overall

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    Pros: Great customization ability. The templates provided are awesome. Easy documentation

    Cons: The system lags at times. Other than that we have no issues.

    Verdict: Great Billing Process

    Nina, Family Birth and Women's Health

    May, 2018

    • Overall

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    • Customer Support

    • Functionality

    Pros: This product is very easy to learn and very functional for the day to day office use and practice management. Great functionality

    Cons: Customer service takes a long time to respond to our requests.

    Verdict: Overview of Athena

    Nickson, MD Billing Associates

    May, 2018

    • Overall

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    Pros: Software is user friendly. Building claims are easy, software checks for billing mistakes and scrubs claim before you submit them to insurance carriers. Great software.

    Cons: The billing process is a bit complicated.

    Verdict: Claims are correct

    Natalie, Avanti Labs

    May, 2018

    • Overall

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    • Customer Support

    • Functionality

    Pros: Great prices: Priced a lot and this was the best around. EHR and PM Bundle: For that great price we got EHR and PM together.

    Cons: Not so great at implementation. Not great customer support after purchase.

    Verdict: A reasonable price for the software

    Eric, All About Health

    May, 2018

    • Overall

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    Pros: Simplicity. Ability to customize. Most functions are intuitive and easy to learn. Screens are clean and easy to navigate.

    Cons: Live training is a waste of time and money. Advertised pricing is for new clients only!

    Verdict: Meets my needs

    Beverly, Veincare Experts

    May, 2018

    • Overall

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    Pros: Ease of use for scheduling. Reminder text and calls. Note system is easy to use. Statements easy to review and print.

    Cons: Separating cases for insurance, self-pay, and auto. Charge for every little thing.

    Verdict: Needs some improvement

    Julian, Campion Chriopractic

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Appointment scheduling and billing are the best features. Very user friendly software and webinars are always available.

    Cons: Video tutorials in the initial stages are not very helpful.

    Verdict: Athena at your finger tips

    Alex, Diagnostic Medical Testing

    May, 2018

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