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ChARM EHR is a Cloud-based Electronic Health Record (EHR) Solution that is designed for medical practices of a small to medium size. The software is extremely affordable and comes with great accessibility options. Due to its cloud-based nature, it can be accessed from any device that has internet access, such as mobile phones, iPads, and tablets, offering providers greater mobility features.  ChARM EHR helps physicians in improving medical workflows and patient interactions through its software solutions.
Clinical charting is made easier by ChARM EHR. The software offers customizable templates and physician clinical decision support, alerting them to any allergies and drug interactions, or preempting future health concerns for a physician to keep close checks on. The software also offers integration with patient recommended pharmacies, labs, and diagnostic devices to make data management simple and efficient.
Designed to improve patient engagement and interaction with physicians, ChARM EHR patient portal is an integral part of the software and can be accessed as soon as the patient is registered. This helps in reducing patient waiting time as they can access their appointment schedule online, receive automated reminders, reschedule appointments as well as view their medical history, request prescription refills, share medical history through secure messaging and complete pre-appointment paperwork. The software also provides a convenient patient check-in application through which information is directly transferred to the patient chart within seconds. The software is HIPAA and HITECH Act compliant and is also ONC-ATCB certified.
ChARM EHR uses the Zoho cloud which completely meets the standards for security and privacy. The software has a unique way of pricing. The software charges providers according to per patient encounter, instead of charging them monthly. It starts at $ 0.50 per patient encounter for small practices that see less than 2000 patients per month and goes up to $0.30 per encounter per month for more than 2000 patients.
Overall
Ease of Use
Customer Support
Functionality
Pros: The software has a great customer support. They are always at your service and provide solutions to all issues. The software is very functional and customizable. It has all the necessary aspects for just about any primary care practice. We just love it.
Cons: It takes a little time to learn how to modify the templates. Also, the software is little pricey too.
Verdict: Customer support is the best part of the software.
Matthew, Pediatric Centre
Sep, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The software provides great customizable features. The functionality of the software is very simple and easy to learn. We can effortlessly add new patients, upload files to their chart and improvise patient management.
Cons: There is nothing as such to not like about this software, but the UI of the software should be improved.
Verdict: A highly recommendable software.
Jeremy, At Home Nutrition
Sep, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The software has many unique features which other software do not have. One of these features is open library which offers great customization for templates.
Cons: You have to pay extra for some of the features. I think they should be free.
Verdict: Customer support can be improved also too many clicks for some features is a complete waste of time.
Cindy, Advanced Integrative Health Group
Aug, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: We have been using ChARM EHR for a year now. Great ease of use and user friendliness. The built-in templates are very helpful.
Cons: The interface could improve for a better user experience.
Verdict: We plan on keeping ChARM EHR software for a long time.
Tanya, Manette Clinic
Jul, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The software is cloud based and can be accessed at anytime from anywhere. The software works with integrated MD/DC/PT offices, so you can have many types of providers.
Cons: I think that the providers should be charged on monthly basis.
Verdict: The software is highly functional and offers great integration capabilities.
Robert, Legacy Medical Centre
Jul, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Customization of templates is great. Billing feature is very efficient.
Cons: There should be a feature that allows the users to add information directly on an invoice.
Verdict: Using the software for almost a year now, love it.
Nicole, Anderson Natural Medicine
Jun, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Our company has used many different EHRs over the years but ChARM EHR is by far the best. The software is properly organized and offers ease of use.
Cons: It is difficult to get in touch with the customer support if any issue arises. They take a long time to respond to the queries.
Verdict: Well organized EHR software.
Ashley, Health for Life Grand Rapids
May, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The accessibility options are great. Patient charts are very easy to handle as well.
Cons: There should be more detailed tabs for family medicine practice I hope they do something about it.
Verdict: Our staff is very happy with ChARM EMR software.
Karen, Landmark Medical
May, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The software provides ease of use, great functionality, efficient patient portal messaging and many other features. It is also very affordable.
Cons: The e-prescription feature takes a bit long to finish. Also, billing processing should be made better.
Verdict: ChARM EHR is the best EHR I have ever used!
Shantha, Lifestyle Centre
Apr, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The best thing about this software is that it is free to join and we can add up to free fifty entries per month. The software is HIPAA compliant, so it is definitely secure in cyberspace.
Cons: We have not faced any issues in the system yet. Whatever little technical errors that we had were resolved.
Verdict: I would highly recommend this program to all medical practices.
Elizabeth, Elizabeth Guimont
Feb, 2021
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