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ClinicTracker is a Cloud-based EHR software designed by JAG Products specifically for Behavioral health facilities. ClinicTracker Connect is developed for practices and agencies who focus mainly on mental health and substance abuse. They also offer complete packages for telehealth, foster care agencies, social services, equine assisted therapy, university training clinics, family counseling services, and eating disorder clinics.
ClinicTracker helps in automating all of your clinical routines, increases productivity, increases efficiency in billing procedures and provides effective clinic management features. Its advance Billing Tracker manages entire financial operations, records all encounters with clients, as well as generates claims and records payments. For full financial analysis, Billing Tracker is integrated with award-winning MIP fund accounting system used for managing payables, receivables, grants complex allocations, tracking funds, projecting budgets as well as cash flow forecast. This integration helps you in converting your billing data into valuable accounting information.
ClinicTracker is top notch when it comes to collecting day-to-day clinical data. It has efficient charting tools to simplify the grouping of appointments. It has impressive organizing, analyzing, and reporting tools to cater to your clinical records management and reporting needs. In order to access clinical data from outside of the office, ClinicTracker has an Extended Mobile Reach technology that enables clients to access data securely from their mobile and smartphone devices.
ClinicTracker has an integrated automated reminder that reminds patients about their upcoming scheduled appointments. Patients can confirm, cancel, or change the appointment right from their phone, saving time for them and for your clinic staff. ClinicTracker offers Medical Billing services to their clients who are struggling with claims processing, patient billing, insurance eligibility, and other medical billing aspects thus saving valuable time for staff.
ClinicTracker’s secure direct messaging enables you to transfer patient data to other providers while patients’ privacy is protected under compliance with governmental regulations. e-Prescribing of Controlled Substances (EPCS) module enables the practice to seamlessly write, send and track controlled substance prescriptions to pharmacies.
It is capable of managing entire operations for practice, from intake to discharge, including scheduling, messaging, workflow, documentation management, compliance tracking, billing, collections, and payroll. It also has a dedicated Patient Portal where patients can schedule appointments, engage with care teams, pay bills using credit cards, and access their entire medical information at all times. ClinicTracker Connect is ONC-ATCB certified and ensures that medical records are maintained with quality, safety, efficiency, and security.
ClinicTracker Connect is always ahead of schedule when it comes to Meaningful Use, ICD-10 and HIPAA so that it can manage your agency with accountability and regulatory compliance.
ClinicTracker Connect is suitable for any practice. If you are a mental health clinic, university clinic, social service agency, foster care agency or a treatment center looking for complete Practice Management and Electronic Health Records (EHR) solution, ClinicTracker can solve all your troubles.
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Functionality
Pros: One of the best revenue cycle management software system that helps us avoid redundant data entry and at the same time maximizes revenue.
Cons: Reports are slow after an update.
Verdict: Perfect for practices of all sizes.
Natali, Yorkdale Healthcare
Feb, 2023
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Ease of Use
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Functionality
Pros: It has an extraordinary degree of flexibility and meets all the needs of our practice and doctors.
Cons: No complaints.
Verdict: Best EHR for behavioral practices of all sizes.
Shanaya, Mind Care & Therapy
Feb, 2023
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Ease of Use
Customer Support
Functionality
Pros: Our staff loves the appointment scheduling feature of this software. It is very robust, fast and prevents dual bookings and reduces no shows.
Cons: Slow customer service should be more efficient.
Verdict: More cost effective and convenient electronic health records system.
Jamai, Green Teams
Jan, 2023
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Ease of Use
Customer Support
Functionality
Pros: I like the fact that we can customize our dashboards to our needs. It is so much easier now to access patient details, paperwork status, appointments, messages, and e-prescribing reports.
Cons: Some reports are not up to the mark. I hope to see some improvements in them.
Verdict: This software reorganizes everything for our practice from intake to discharge.
Judi, Family Counselling & Care
Sep, 2021
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Ease of Use
Customer Support
Functionality
Pros: I am really impressed with this software system as well as its fantastic support team. This software not only covers mental health but also foster care and social services agencies which is amazing.
Cons: I just find the navigation to be not as smooth.
Verdict: ClinicTracker is the best integrated EHR I have used so far.
Pat, United Medical Services
Sep, 2021
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Ease of Use
Customer Support
Functionality
Pros: It has all the essential tools we needed for the management of our clinic effectively. It has also boosted the productivity of our staff.
Cons: Just few minor glitches nothing worth mentioning here.
Verdict: It definitely increases the billing efficiency, would recommend.
Maria, New Horizon Medical Services
Apr, 2021
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Ease of Use
Customer Support
Functionality
Pros: ClinicTracker EHR is very easy to use. It conveniently synchronized all clinical, scheduling, and billing data for us.
Cons: Sometimes, rarely though the server goes down and we have restart the whole system.
Verdict: It persistently improves to meet new requirements and challenges.
Bruce, The Family Clinic
Apr, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Its best feature for me is the patient portal which has such a user-friendly design. Everything from new patient registration to online consultation it does everything in one place.
Cons: I have found some templates to be complicated and overly done.
Verdict: It has automated all our clinical procedures.
Alicia, Healing & Support Clinic
Feb, 2021
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