The cloud-based Practice Management (PM) software system, Detrix Ascend has been designed specifically for dentistry practices. The software suite offers many tools including scheduling, appointment booking, e-prescribing (e-Rx), and monitoring continuing care, along with many different chart types. Users can access clinical notes and activate pop-up alerts that appear when a patient’s chart is being accessed. Treatment planning tools track patient benefits and help them in scheduling appointments.
Dentrix Ascend offers great customer service support via live chat, email and even over the phone. Pricing models vary depending upon the needs of each practice. The application suite is suitable for organizations like large medical groups, multi-location practices, community health centers, hospitals, correctional health facilities, and huge government organizations.
Dentrix Ascend PM software offers a very smart and natural interface that is extremely easy to learn. The physicians can access patient information and customized workflows which a single click. Dentrix Ascend Electronic Health Records (EHR) software features an analytical problem-solving feature called Goals, Problems, and Solutions which is also known as GPS.
Dentrix Ascend suite provides advanced business, Practice Management (PM) and clinical tools into an easy-to-use interface. You can move quickly from new user to expert, reaching full productivity within no time.
Pros: Compared to the other dental software we have used, Dentrix Ascend has been far easier to use, and has been better for the long run. Took a bit of time to get used to though.
Cons: The initial learning curb.
Verdict: The tech support is great.
Grace, Middleton Dental
Pros: Navigation is quick and easy. It is also very easy to learn how to use.
Cons: The charting system is far from perfect.
Verdict: Offers some great functionality as dental EMR or practice management software.
Ella, Health Care
Pros: I can appreciate the effort gone into support.
Cons: The reports are inconsistent and difficult to get to work.
Verdict: Have used it for nearly a year, and while it is okay, there are better solutions.
Larry, Modern Medical Centre
Pros: The web based software has been a great for our clinic, especially during covid.
Cons: The insurance side of things is pretty confusing.
Verdict: Has helped maintain operations during covid.
Keith, Modern Dentistry
Pros: We were able to cut some of our costs with training since it was actually fairly easy and intuitive, The web app, being able to accesss appointments, records, etc, is a huge convenience. It makes for a really efficient workflow.
Cons: That being said, the whole np referral system definitely needs fixing.
Verdict: Im very satisfied overall and would highly recommend Dentrix.
Charlie, Community Detnal Clinic
Pros: The customer support is noticably friendly, caring and well trained.
Cons: Im personally not a fan of the scheduler.
Verdict: Solid software, especially for its price point.
Lawrence, Family Dental Practice
Pros: The cloud based site is definitely a plus. Its not hard to imagine a situation where you might need a patients contact details while off from work.
Cons: Something are unecessarily complicated like printing or reports. It just takes up a lot of time.
Verdict: You can get used to some of its quirks, but I dont think its worth the time.
Sarah, Westwood Dental
Pros: It works, despite the hoards of bugs, and thats about it. Nothing stands out.
Cons: Its crap, unethical and terrible. No customer service and yet they relentlessly bill us.
Verdict: Dont buy it, its a scam.
Rudy, Modern Dental Practice
Pros: Our team has found dentrix pretty easy to get used to and the support is great. No complaints on that end.
Cons: cant track predetermination claims?
Verdict: Its a good software, but not the best. Its just missing some features.
Aaron, Diamond Dental
Pros: So far Dentrix has been clean and easy to use. Its not difficult to train newbies either.
Cons: It cant keep up with the constant changes to billing and insurance within the industry.
Verdict: Theres an overall lack of basic features that most dental clinics need in a dental software.
Mary, Shiny Smile
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