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DocuTAP EMR software, now known as Experity EMR software, is a cloud-based Electronic Health Record (EHR) software and Practice Management (PM) software specifically designed for Urgent Care clinics. It also caters to various other medical specialties, including Primary Care, Behavioral Health, Occupational Medicine, Pediatrics and Family Medicine.
The workflow layout is quite simple and easy to follow which helps part-time medics pick up faster. Multiple staff members can work on the same note at the same time through its Documentation Module, facilitating care coordination. It offers features like Charting, Clockwise MD integration, quick procedure ordering, rapid registration, and auto-populated e-Forms, which help reduce wait times by 15 minutes. The patient portal offers features like online bill payment and provides patients with access to their previous medical history.
The company has successfully retained 98% of its users and it claims that its software is being used in around 40% or urgent care clinics. Moreover, this software works in compliance with HIPAA (Health Insurance Portability and Accountability Act of 1996). It earned 2014 Edition, Drummond Certificate for Meaningful Use (MU).
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Pros: I have used DocuTap for over two years and I can consider myself an advanced user. I appreciate how comprehensive it is especially with templates for the common chief complaints we see in urgent care.
Cons: The only issues I have had are that the software can sometimes freeze or lag when there is a network error. I also wish it had templates for all types of chief complaints as occasionally some templates are not available.
Verdict: This EMR is simple and straightforward and gets the job done efficiently.
James, Medical Practice
Oct, 2025
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Ease of Use
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Pros: Experity EMR software has made managing our clinic much easier. The interface is intuitive, the system is cloud-based, and it keeps all patient information organized in one place.
Cons: The EMR software is fairly easy to use, which makes daily tasks much smoother. My only frustration is the limited customization when you request new features; the typical response is, “We’ll put it on the list,” but you don’t often see it actually happen.
Verdict: Sometimes the dropdowns can feel a bit restrictive. When we suggest improvements, the developers who don’t actually work in a clinic often say it’s not necessary or put it on a long ‘to-do’ list, which could take years to get implemented.
Bonnie, Health, Wellness and Fitness
Sep, 2025
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