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Developed by Office Ally, EHR 24/7 is a web-based electronic health records (EHR) software system designed to cater to the needs of all medical specialties and sizes. This EHR software system empowers physicians to offer more effective healthcare services while consecutively streamlining their office workflow. Its cloud-based nature gives practitioners an easy access to their patient records anytime and anywhere. EHR 24/7 offers numerous tools that help medical practices run efficiently.
EHR 24/7 offers users to a variety of features which include SOAP notes, e-prescribing, customizable templates, patient follow-up reminders, and laboratory integration. Clinicians can utilize the e-prescribing feature in sending prescriptions electronically to the pharmacy that are located near to the residence of patients.
Other core benefits of this system include submission of insurance claims to over 5,000 payers, customizable design & fast implementation, free set up and training, capture Pay-for-Performance Monies, real-time results reporting and the option of being fully integrated with Office Ally’s Practice Mate™ systems.
EHR 24/7 is ONC-ATCB certified and HIPAA-compliant and offers users secure login and data storage. It is also Meaningful Use Stage 2 certified. The system also HIPAA-compliant, ONC-ACB 2014 and CAQH CORE® certified. If you are a small to mid-sized practice looking for a free Electronic Health Records solution, then this might just be the system you need!
Office Ally EHR 24/7 can also integrate with several dictation platforms such as Dragon and allows users to dictate and easily attach sound files to patient charts. It also allows easy data entry through dictation and scanning and features customizable SOAP notes guidelines. The company behind this EHR system also features a patient portal called Patient Ally, free of charge. The portal allows patients to request appointments, view their medical records, lab results and visit notes, request medication refills and communicate with their providers online.
Overall
Ease of Use
Customer Support
Functionality
Pros: The system is straightforward enough for documenting routine visits and scheduling is not too hard to figure out. I do like that it integrates with clearinghouse services from the same company which keeps billing somewhat streamlined.
Cons: The layout feels clunky and it is easy to get lost in menus if you are in a hurry. The support team is polite but resolution times are not always quick.
Verdict: It is serviceable if you need an affordable EMR, but it does not match up to some of the larger platforms in terms of polish or speed. For a busy specialty practice it sometimes feels like we are working around the system instead of with it.
Sarah, Midtown Orthopedics Group
Sep, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: The software does a decent job at handling patient notes and lab orders without being overly complicated. I like that it is cloud-based so I can pull up charts even when I am outside the office. The interface is not flashy but once you get used to it it does what it is supposed to do.
Cons: It feels a bit dated in appearance and sometimes takes extra clicks to get simple tasks done. Reporting features are also on the weaker side.
Verdict: It is a reliable system for a small practice like mine especially if you are not looking for all the bells and whistles. It is not perfect but it gets the basics right at a price that is hard to beat.
Karen, Family Medicine
Jul, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: Works very well and has some very nice features. I quite like the simplicity of reporting and quick charting is fabulous.
Cons: Customer service is by far the worst ever. Very inefficient and never able to provide any solutions.
Verdict: Simple and very affordable.
Frank, Direct Care Center
Oct, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: Our overall experience has been very good. It has been working very well for our office. Scheduling can be managed from anywhere even whilst not in the office. I really like how easy claims submission is with constant updates and are processed quickly with reports.
Cons: We have not experienced anything major worth mentioning here. It has been working very well for us.
Verdict: 24-7 EHR is a great software, would recommend.
Natalia, Bakersfield Family Care
Apr, 2024
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