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EncounterWorks is an organization in the Health IT field, dedicated to pushing the boundaries of healthcare technology. For this reason, they have designed a fully integrated cloud-based practice solution that unifies components such as Practice Management, Medical Billing, Electronic Health Records (EHR) and Telemedicine. It is simple and easy to use platform with a single login for access to all modules. What this means is that the entire clinical, financial and administrative process can be conducted on a single platform.
Unlike alternatives and competitors, EncounterWorks EHR is ‘MACRA & Meaningful Use’ certified and provides deep integration to simplify operations. Workflow is speeded-up by reducing errors on input meaning that time can be devoted to the more meaningful tasks and operations.
EncounterWorks EHR includes Advance Scheduling, Patient Management, Appointment Reminders, Dashboard Views, Reminders and To-do’s list, Secure Messaging, Inventory, and Product Tracking and Enhanced Reporting. Built-in predefined templates and clinical content increase efficiency and save time.
EncounterWorks EHR has an integrated billing system that helps practices in managing their Accounts Receivable, Claims, and ERAs. It also has a Payments module to help staff easily accept and distribute cash. It also provides billing reports to keep track of the money.
Like a few others, it includes a secure Patient Portal where patients can access their medical history and records. Patients can also communicate with their doctors over a secure video chat embedded in the system.
Digital Charting and Visual Documentation Grouping makes it easier to view every patient’s medical summary in a well-organized manner. Features like e-Prescribing and e-Faxing help practitioners save time on communicating with pharmacies and labs. Clinical Decision Engine suggests physicians with advance level decisions when patients need immediate or routine care based on the information entered into the chart.
Being cloud-based, EncounterWorks EMR is easily accessible to physicians and patients regardless of their location. It is a highly recommended solution for small and medium-sized practices.
Overall
Ease of Use
Customer Support
Functionality
Pros: Its integrated teleconferencing is what I like the most. Our healthcare providers have been using it for video conferencing with patients. They even use it to make diagnosis, therapy, monitoring etc. In these tough times, this EHR has made it so much easier to see our patients.
Cons: There is absolutely nothing to not like in this EMR.
Verdict: It is flexible to support changes and expansion in a healthcare.
Ralph, Majesty Healthcare
Sep, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: They created specific templates for us and it is amazing how flexible the system is overall.
Cons: I can think of nothing that needs to be changed or modified.
Verdict: I was reluctant to change at first my colleague first introduced this EHR Billing system to me. Really pleased.
Alicia, Caly Avenue Health Centre
Jul, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I really like the patient portal. It keeps our patients engaged by letting them review their current and past medical history. Our patients often laud how they can easily make payments, and securely communicate with our organization for appointments or to update their demographic information.
Cons: I wish there was one on one training rather than webinars and documentation for a more comprehensive understanding.
Verdict: It is indeed a quality and specialty driven EHR.
Mindy, Blue Line Health
May, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: This software system is by far the fastest system to chart and generate quality notes. It has literally eliminated unnecessary typing. It even has group notes capability with the option to save multiple copies of a single note. It has given our organization a very professional look.
Cons: Nothing as such but would be great if the scheduling could be customized as well.
Verdict: EncounterWorks improves the workflow and patient care.
Mital, Priority Medical
Mar, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I believe EncounterWorks has the best billing system. The reports of billing help us keep the track of our money, whether owed by any patient or any payer. Even the patients receive their very own monthly statements, which I find very innovative.
Cons: It has been a great experience and we have not had any problems as of now.
Verdict: It efficiently adapts to the specialty of our practice.
Rhia, MediRise Surgical
Mar, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: This EHR has helped us streamline the administration, billing, and day-to-day operations of our organization. It has the most amazing patient scheduling system.
Cons: All good.
Verdict: It keeps our organization running efficiently.
Sherman, First Choice Health
Mar, 2021
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