Epic EHR Software
EMR Software


Features

  • Meaningful Use Certification
  • Document Management
  • Mobility Capabilities
  • Clinical Decision Support
  • Revenue Cycle Management
  • Templates
  • e-Prescribing
  • Patient Portal
  • E&M Coding
  • Practice Management
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Rating

Overview

Epic is an Electronic Health Records software (EHR software), Practice Management (PM) and Revenue Cycle Management (RCM) solution-provider. The EMR software works with various medical specialties including Behavioral Health, Cardiology, Dentistry, Gastroenterology, Genomics, Infertility, Ophthalmology, Nephrology, Obstetrics, and Radiology.

Epic offers a very robust EHR solution which can be fully customized according to the specialty specific needs and practice workflow. The EHR features the main dashboard which allows the physicians to view patients’ charts and systematically document their findings. The EHR module is also equipped with a NoteWriter which helps practices in increasing efficiency and allows practitioners to make important notes while charting their diagnosis. These notes can be merged with the patient’s medical records for future reference.

The telemedicine feature is also included in the EMR software package which allows providers to communicate with patients via a video platform and offers mobile and tablet functionality. Another intelligent feature of the software is that it also speeds up payments and frees up staff time through paperless billing finances, tracks payment plans, and online bill payments. It combines all outstanding balances of a patient into a single statement that patient can pay online. It also automates coding to reduce administrative overhead, shorten A/R days and increase revenue.

Patient Portal platform is also available with the Epic EMR software. Patients can access their Medical Summary, Prescriptions, Schedule Appointments and Request for Prescription Refills with the help of MyChart patient portal. Moreover, they can also have secure communication with their Health Care Provider.

This health IT software is ONC-ATCB certified and fulfills all requirements for stage-2 Meaningful Use and offers a specialized dashboard to track the usage of Meaningful Use. The software is also HIPAA (Health Insurance Portability and Accountability Act) complaint which is necessary for practices to ensure that Patients Health Information (PHI) is safe from any kind of theft, loss and natural disaster.

EPIC is one of the most widely used EHRs. It was recognized as a category leader by Gartner in 2012 and named the best overall software suite by KLAS in 2013. It is primarily designed for large hospitals however it can be used by small to midsized practices as well.

User Reviews

Pros: It allows preparation for chart documentation and the smart phrase is very helpful.

Cons: There should be customizable labels for the status of work queue lists.

Verdict: Easy documentation and multi-functional.

  • Sharon, Honor Health
  • Aug, 2018

Pros: EPIC is very beneficial for the patients that go to more than one site, as it allows for the providers to access patient's medical history records from multiple sites the other which is very important for our practice.

Cons: I have no complaints

Verdict: The best EMR I have used so far.

  • Alex, Fixely Healthcare Consulation
  • Jul, 2018

Pros: Open many windows at once, Phone notes are easy to send as well as in basket messages which are the same thing.

Cons: We had occasionally encountered dates are different than the dates the notes written making it difficult to find specific dates of visits, consults etc.

Verdict: Excellent Product

  • Sharad, Infobahb Softworld
  • Apr, 2018

Pros: I loved the different work ques. It was impossible for a claim to get lost in this software.

Cons: It took a lot of training to learn. Customer support was not very satisfied.

Verdict: Hard to learn great features once you are trained

  • Tiffanie, MBSCI
  • Apr, 2018

Pros: The flow sheets are very easy. It's very easy to use results.

Cons: It's somewhat difficult to review orders. It is sometimes difficult to see the full order of Manage Orders as well as Order History.

Verdict: This only lacks as treatment administration record

  • Abbey, Humboldt County Memorial Hospiital
  • Apr, 2018

Pros: Product is great for large systems. I can find the the things I need with in the online chart which saves a call to customer support.

Cons: I found charting by exception difficult. There are important things one may not be prompt to complete.

Verdict: I enjoy its use for home care therapy

  • Carli, Promedica
  • Apr, 2018

Pros: Once learned it is very easy and simple to use for the patient to use health portal as well as very easy to transfer patient information across health care system.

Cons: It takes a lot of time to learn enough to get the most out of it. Also the multiple screens to obtain patient information or perform any task.

Verdict: Overall good product for hospital based healthcare organizations.

  • Shelley, Integris
  • Apr, 2018
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