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Allscripts FollowMyHealth EHR software is a cloud-based patient portal designed to support other software solutions the company offers. The portal can seamlessly integrate with all EMR systems and offer patients a single point of access. The access point is not restricted by the provider’s electronic health records (EHR) software.
FollowMyHealth allows patients to see and interact with their entire medical information from a single access point. They need an internet connection to do so, but the said information can be accessed from anywhere and at any time. The portal also allows patients to generate data and data uploaded by the patients flows directly back to the EHR. This information can also automatically populate medical records, on command.
The user-friendly online portal allows patients to submit medication requests, schedule appointments, and complete paperwork. The portal also offers marketing customization and can feature the provider’s logo and other branding.
Allscripts further offers a FollowMyHealth mobile app to further help the patients. The app is available on both Android and iOS platforms and allows providers to engage their patients in the ongoing management of their healthcare remotely. This allows providers to monitor and ensure the patient’s compliance with the developed care plans and even initiate interventions when needed to influence patient behavior and impact outcomes. Through FollowMyHealth telemedicine, clinicians are also able to conduct e-visits, with asynchronous messaging. If you are a medical practice looking for a quality patient portal, then this might just be the solution you need!
Overall
Ease of Use
Customer Support
Functionality
Pros: The software integrates well with my other systems and I can easily share patient information with other specialists. It is a good solution for basic EHR needs.
Cons: The interface is not as modern as some competitors and it can be slow during peak hours.
Verdict: A decent choice but not the best in terms of performance.
Janice, Oakwood Orthopedics
Mar, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: I like that it lets patients access their records which reduces the number of calls we get for simple requests. The layout is clean and I can find information without much hassle.
Cons: Prescription refills sometimes do not go through properly which causes delays for patients.
Verdict: An overall great software would recommend.
Sonia, Greenfield Family Practice
Jan, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: FollowMyHealth is a decent platform for managing patient records. It has a clean layout and does not take too long to learn. My staff can also access patient information easily.
Cons: The reporting features are limited and I wish it had more customization options for workflow.
Verdict: A solid tool but it needs more flexibility for different practice needs.
Grace, City Care Medical Center
Jan, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: I really appreciate how I can quickly access my patients’ records from anywhere. The mobile app is very convenient and lets me update notes on the go. This has saved me time.
Cons: The software crashes occasionally and I have lost progress when documenting patient visits.
Verdict: A great system just the stability issues need fixing.
Harris, Northview Pediatrics
Dec, 2024
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