Greenway PrimeSuite EMR software is an ambulatory Health IT solution offering clinical, financial, and administrative services to clinics and medical practices. Designed to be user-centric and support decision making, Greenway Health EMR system is available in the on-site server and cloud-based platforms so clinics/practices are free to choose what suits them best.
Users of the Cloud-based Electronic Medical Records (EMR) software solution can access patient medical files, complete evaluations and write notes and reports easily. They can also use the software for claims and billing even when they are not in the clinic. This allows clinicians to spend more time with patients giving care – which is exactly where they want to be.
Greenway Health EHR software offers many modules to support medical practitioners across the industry. Each of the modules has its own focus and can be integrated with the main application at any time. This means that the system is able to grow with you as your needs and requirements evolve over time.
This application also supports more than 4,000 sharable and customizable templates, Clinical Documentation, Primary Care, specialty-specific EMR, ICD Coding and can seamlessly integrate with almost any type of diagnostic equipment and imaging device.
Greenway Health Prime Suite is ICD-10 ready and Meaningful Use (MU) Stages 1 and 2 compliant. It is also pre-validated to feature points towards NCQA patient-centered medical home (PCMH) recognition.
Pros: Though it might not have a lot on paper, it's perfectly functional with what it does offer.
Cons: Its a little frustrating trying to figure out how to maneuver through things, like charting for example. I think it lacks some things which are pretty standard by now.
Verdict: Overall great for a small group thats okay with a more minimal feature set, but could do with some additions like specific access rights for different users and user types.
Jay, Backcare Research Clinic
Pros: Its a lot more user friendly than some of the other EHRs weve worked with. We often have medical students, NP and MA students, come through our office for training and theyve all been able to pick up things pretty quick.
Verdict: Greenway has a lot of features which has helped improve our medical office experience.
Debora, Cobb Nephrology
Pros: After going through several options Greenway completely impressed us and the customer support team was a great help through the transition.
Cons: It took a bit of time to install, but once again the support made it easier.
Verdict: So far we have had a pretty clean experience.
Shana, New Millennium obstetrics E Gynecology, LLC
Pros: We have been more efficient and timely with the billing process. The training and implementation process was also very thorough and relevant to our specialty.
Cons: Some additions would be welcome, like being able to view the schedule for the entire day and being able to switch to the metric system.
Verdict: A good EHR, but needs to see some updates.
Stephany, Keneth E. Goolsby MD & Assoc
Pros: Its a robust package, quick and effiicient.
Cons: It can get a little buggy or glitchy, and patches always seem to carry another problem along with it.
Verdict: Good software, just needs to have some minor fixes
Shane, East medical practice
Pros: Tutorials and customer support. There are a lot of resources to help with training and learning the software.
Cons: Might just be me, but I find that there are a lot of steps to go through at times.
Verdict: Seems like it takes a lot of time to make it work to your own liking.
Gordan, Greenwood Medical
Pros: Is easy to document with some nice capabilities, like reporting and customization.
Cons: No population health interface.
Verdict: Missing features. Might be okay for some, but would personally suggest otherwise
Clark, Regional Health Care
Pros: Was a solid choice at first, seemed to offer good features and options.
Cons: The customer support is lacking, which is quite apparent with how difficult it was to figure out the customization options.
Verdict: Started our practice off with greenway but quickly got frustrated by the lack of support.
Krammer, Valley Health Care Center
Pros: Easy and good workflow for staff and providers. Clinical records are easily customize-able which is a perk.
Cons: It would be much better if the cost were less.
Verdict: 13 years of experience with Integrity EMR has been great
Marlene, Cotton Wood Medical Center
Pros: Claims entry and transmitting with the practice management system is very efficient. The coding automatically imports from the EMR so theres no duplication of data entry. The developers at Greenway listen to the users of the system, and updates often contain new modalities that were developed after suggestions from doctors, nurses, or mid levels.
Cons: The chart documentation is quite challenging to work with and is dependent upon carefully streamlined templates.
Verdict: Offers good functionality, and works quite easily for the most part.
Edward, Wake forest Dermatology
Pros: The Greenway customer support team are really impressive, theyre quick, available, and are clearly well trained. They genuinely seem dedicated and committed.
Cons: Could definitely see some minor additions to improve the general use of the software, things like drop down menus in the scheduler or the ability to view future appointments.
Verdict: Mostly positive experience.
John, Albany Pediatric
Pros: The Greenway system is user friendly and the customer and technical support is very helpful
Cons: The canned reports do not give all the information you need so you have to utilize the practice analytics system.
Verdict: Its not perfect but I dont have many issues recommending it.
Rivera, surgeons of lake county
Pros: As someone whos quite comfortable with computers ive found it intuitive enough to learn,
Cons: The ui seems old and outdated, and the software can get irritating to use.
Verdict: It can work but I really want to see some improvements and updates.
Eric, Childrens future medicine
Pros: Definitelty suits orthopedic practices.
Cons: Its not the most streamlined thing Ive had to work with.
Verdict: It could be more efficient but for the price, it gives you something to consider.
Pros: PrimeSuite has been very reliable so far.
Cons: Customization can be a little overwhelming.
Verdict: So far has been able to support our needs.
Henley, White medical solutions
Pros: I really like the customization.
Cons: A lot seems to take quite a bit of time, with steps that seem unnecessary. Coding could also be better.
Verdict: Easy to learn the basics and as far as the money is concerned, it isnt terrible.
Robby, Healthcare consultants
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