Greenway PrimeSuite EMR software is an ambulatory Health IT solution offering clinical, financial, and administrative services to clinics and medical practices. Designed to be user-centric and support decision making, Greenway Health EMR system is available in the on-site server and cloud-based platforms so clinics/practices are free to choose what suits them best.
Users of the Cloud-based Electronic Medical Records (EMR) software solution can access patient medical files, complete evaluations and write notes and reports easily. They can also use the software for claims and billing even when they are not in the clinic. This allows clinicians to spend more time with patients giving care – which is exactly where they want to be.
Greenway Health EHR software offers many modules to support medical practitioners across the industry. Each of the modules has its own focus and can be integrated with the main application at any time. This means that the system is able to grow with you as your needs and requirements evolve over time.
This application also supports more than 4,000 sharable and customizable templates, Clinical Documentation, Primary Care, specialty-specific EMR, ICD Coding and can seamlessly integrate with almost any type of diagnostic equipment and imaging device.
Greenway Health Prime Suite is ICD-10 ready and Meaningful Use (MU) Stages 1 and 2 compliant. It is also pre-validated to feature points towards NCQA patient-centered medical home (PCMH) recognition.
Pros: Great for a small group that doesn't need a lot of stuff in their software.
Cons: But I was a little bit frustrated with a new way of maneuvering through charting.
Verdict: Most EMR's have the ability to create different access for different users and user types.
Jay, Backcare Research Clinic.
Pros: PrimeSUITE is very user friendly and that is one reason we chose it over the other products we looked at, we often have medical students, NP students and MA students come through our office for a training rotation and they all seem to pick up on the software within a day.
Verdict: Greenway has so many features that makes every aspect of working in a medical office very smooth.
Debora, Cobb Nephrology
Pros: We actually purchased Greenway after a merger of two physicians and two different software programs. Greenway was the only software that completely impressed us and that we jumped on, without hesitation. . The customer support team was superb and helped us every step.
Cons: We are very pleased with this product. There no cons. Keep it up.
Verdict: Purchasing Greenway is a decision we haven't ever regretted.
Shana, New Millennium obstetrics E Gynecology, LLC
Pros: We have been able to be more efficient and timely with our billing process, The training and implementation process was very thorough and responsive to our specialty.
Verdict: Greenway far exceeds the others hands down.
Setphanie, Keneth E. Goolsby MD & Assoc., PC
Pros: If you like DOS this system is perfect for you as it allows you to program and make your own forms.
Cons: The basic model of the software is too expensive. Almost all the features are considered as add-ons which mean there is a cost for them.
Verdict: Lots of features are available but none are included in the amount you pay them for the software.
Dustin, Pediatric Practice Fort Myers
Pros: Practice management and practice analytics is my daily job. It is a one stop shop to manage the practice. Reports are very informative and functional for managing the every day business.
Cons: Training for new products can become overwhelming sometimes.
Verdict: A great product that has evolved along with technology.
Madonna, Cottonwood Medical Center, Ltd.
Pros: Insurance setup fairly easily, good amount of pre-fabricated reports.
Cons: Poor functionality, no population health interface. Too many buttons.
Verdict: Insurance setup was fairly easy. Intergy for FQHC
Allison, Community Health of South Florida, Inc
Pros: Demographics are good, plus good amount of fabricated reports.
Cons: No population health interface. Too many clicks and most of the times it proves difficult to interface with other HL7 software.
Verdict: Intergy for FQHC
Allison, Community of health South Florida, Inc
Pros: Easy and good workflow for staff and providers. Clinical records are easily customize-able which is a perk.
Cons: It would be much better if the cost were less.
Verdict: 13 years of experience with Integrity EMR has been great
C., Cotton Wood Medical Center
Pros: Claims entry & transmitting with the Practice Management system is very efficient as the coding automatically imports from the EMR so there's no duplication of data entry. The developers at Greenway listen to the users of the system, and updates often contain new modalities that were developed after suggestions from doctors, nurses, or mid levels.
Cons: I can't say anything bad about this system.
Verdict: The chart documentation is challenging and is dependent upon carefully streamlined templates. I believe that aspect of the system is superb.
Edward, Wake forest Dermatology
Pros: It is very user friendly and customer support is not only very knowledgeable but also is dedicated to resolve issues.
Cons: Most forms and notes are built with primary specialty in mind. This software is less diverse for specific specialties.
Verdict: Less diverse.
Bridgette, Surgeons for Lake County
Pros: The Greenway system is super user friendly and the customer support and technical support is very helpful
Cons: The canned reports do not give all the information you need so you have to utilize the practice analytics system.
Verdict: I would recommend this product to other medical facilities.
Bridgette, Surgeons of Lake County
Pros: Nice software with a bit too many options. The thing I like best is the customer service. The staff is very knowledgeable and very helpful with some of the issues we were facing with the software.
Cons: With too many features packed in a single product, navigation becomes a bit difficult with this software. You need highly trained personnel who are adept at the use of the system to utilize it at its full potential. Learning the system proved to be quite time consuming for us, but once learned, it became a very useful tool.
Verdict: Before buying this software, consult practices that are having trouble with the system and also clinics using it efficiently. Assess their staff and then compare them with your staff to see whether they will be able to operate it properly or not.
Jimmy, Hudsons Bay Medical Group
Pros: The software is pretty customizable. The vendor continuously tries to improve the functionality of the product with each update. They are open to ideas from users. Altogether the company has a future focused approach.
Cons: The software is not very adaptable.
Verdict: Software has a lot to offer but is not very easy to use.
Jason, South Tabor Family Physicians
Pros: It offers clinical & administrative automation which saves time for the doctors & administrators. It allows physicians to document encounter in a way that helps to achieve Meaningful Use incentives. The software is suitable for practices of all sizes.
Cons: Customer support needs to improve in all aspects.
Verdict: One should try and learn what the software is really capable of and make a decision based on what aspect is most important for the practice.
Doug, White Wilson Medical Center
Pros: Very useful to have a software that offers patient chart & scheduler along with the billing side under one roof. Templates are more than easy to tweak. The customer support is really helpful.
Cons: The appointment & scheduling windows are too small. The patient portal, mobile access & other highlighted featured are pay for features.
Verdict: It’s a good idea to get a software that is a complete solution with a practice management, EMR & a patient portal but one needs to make sure the EMR functions according to the needs of the practitioner.
Pamela, Meadville Ophthalmology Associates
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