• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The templates feature offered by Greenway EMR software has made it easy to get notes done quickly.

Cons: Nothing to dislike about the software system.

Verdict: A comprehensive EHR system with powerful features to streamline daily tasks.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Greenway EHR software is easy to navigate. I have been able to save time with the pre-built OB charting functionality offered by the system.

Cons: Customer service can be slow to respond.

Verdict: Greenway EMR system is a great platform for our OB-GYN practice.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Overall great for a small group thats okay with a more minimal feature set, but could do with some additions like specific access rights for different users and user types. Though it might not have a lot on paper, it's perfectly functional with what it does offer.

Cons: Its a little frustrating trying to figure out how to maneuver through things, like charting for example. I think it lacks some things which are pretty standard by now.

Verdict: Smooth EMR process.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: After going through several options Greenway completely impressed us and the customer support team was a great help through the transition.

Cons: It took a bit of time to install, but once again the support made it easier.

Verdict: So far we have had a pretty clean experience.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It is a lot more user friendly than some of the other EHRs we have worked with. We often have medical students, NP and MA students, come through our office for training and they have all been able to pick up things pretty quick.

Cons: Nothing as such.

Verdict: Greenway has a lot of features that helped improve our medical office experience.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: We have been more efficient and timely with the billing process. The training and implementation process was also very thorough and relevant to our specialty.

Cons: Some additions would be welcome, like being able to view the schedule for the entire day and being able to switch to the metric system.

Verdict: A good EHR, but needs to see some updates.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Tutorials and customer support. There are a lot of resources to help with training and learning the software.

Cons: Might just be me, but I find that there are a lot of steps to go through at times.

Verdict: Seems like it takes a lot of time to make it work to your own liking.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Claims entry and transmitting with the practice management system is very efficient. The coding automatically imports from the EMR so theres no duplication of data entry. The developers at Greenway listen to the users of the system, and updates often contain new modalities that were developed after suggestions from doctors, nurses, or mid levels.

Cons: The chart documentation is quite challenging to work with and is dependent upon carefully streamlined templates.

Verdict: Offers good functionality, and works quite easily for the most part.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Is easy to document with some nice capabilities, like reporting and customization.

Cons: No population health interface.

Verdict: Missing features. Might be okay for some, but would personally suggest otherwise

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The Greenway customer support team are really impressive, theyre quick, available, and are clearly well trained. They genuinely seem dedicated and committed.

Cons: Could definitely see some minor additions to improve the general use of the software, things like drop down menus in the scheduler or the ability to view future appointments.

Verdict: Mostly positive experience.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The Greenway system is user friendly and the customer and technical support is very helpful

Cons: The canned reports do not give all the information you need so you have to utilize the practice analytics system.

Verdict: Its not perfect but I dont have many issues recommending it.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: As someone whos quite comfortable with computers ive found it intuitive enough to learn,

Cons: The ui seems old and outdated, and the software can get irritating to use.

Verdict: It can work but I really want to see some improvements and updates.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It is a robust package, quick and efficient.

Cons: It can get a little buggy or glitchy, and patches always seem to carry another problem along with it.

Verdict: Good software, just needs to have some minor fixes

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Was a solid choice at first, seemed to offer good features and options.

Cons: The customer support is lacking, which is quite apparent with how difficult it was to figure out the customization options.

Verdict: Started our practice off with greenway but quickly got frustrated by the lack of support.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Easy and good workflow for staff and providers. Clinical records are easily customize-able which is a perk.

Cons: It would be much better if the cost were less.

Verdict: 13 years of experience with Integrity EMR has been great

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Definitelty suits orthopedic practices.

Cons: Its not the most streamlined thing Ive had to work with.

Verdict: It could be more efficient but for the price, it gives you something to consider.