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MatrixCare is a cloud-based Electronic Medical Records (EMR) Software by MDI Achieve. It is designed for the long-term care industry i.e. for senior citizen nursing homes and home care services. All the features relevant to the long-term care industry are provided by this Electronic Health Records (EHR) Software System including meal/time tracker and claims management etc.
Simple diet guides that show diet-related information i.e. needs, preferences, and consumption help the nutrition management program users track their daily intake of nutrition. Thus, a menu can be devised to manage the daily production of food.
The integrated marketing module provides major marketing functionalities. Leads can be tracked, reports can be generated, and referrals can be managed through this marketing suite. Besides marketing, the clinical and resident management features allow practices to record different residential incidents, create task plans for caregivers, and automate all the service plans.
The budgeting tool facilitates operational as well as financial tasks that show revenue versus expense data in real-time.
Customer support is available over the phone. The software is supported by different operating systems including Windows 7, Windows Vista, Windows XP, Windows 8, Windows 2000, Mac OS, and a Web browser (OS agnostic).
Overall
Ease of Use
Customer Support
Functionality
Pros: The software system is truly amazing. It is very intuitive, and all its features are very easy to learn.
Cons: Only the notes I believe are too cumbersome, and they delay the workflow.
Verdict: It saves time and improves efficiency.
Trisha, Charleston Care
Oct, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It has a simple but decent layout. And I love the fact that it improves with every update. It has sorted all our clinical and billing areas. The support is also very helpful and understanding.
Cons: Nothing so far or as such, all good.
Verdict: It is a real time easy to use platform.
Henry, Royal Therapy for Seniors
Oct, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: MatrixCare has made our coordination of quality and care very easy. It is a very comprehensive software that meets all our needs.
Cons: It works very well. No cons.
Verdict: Would highly recommend.
Macy, Better Health & Wellness
Aug, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It has been a great help to effectively manage and grow our business. It is a robust system with a flexible suite of business intelligence tools for our care.
Cons: We need log in every time the system is left idle for a short time. It might be good from safety point of view, but it annoys me at times.
Verdict: It is great to be able to access all information on the same system.
Ursala, Medcarers for Seniors
May, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I have used a few other software systems and MatrixCare is by far the easiest to use system for electronic medical records. Its display is very well organized and not as crowded as some other software in the market.
Cons: We are still in the process of learning the claims management, they are not as easy but slightly complicated.
Verdict: It efficiently manages our entire care structure.
Lina, The Countryside Care Centre
May, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I had the option to carry out my responsibility rapidly, It is difficult to use from the start, yet I truly adored utilizing it after I comprehended it well. It is sorted out too.
Cons: Some of the computations were mistaken, so you need to make additional means to make it work appropriately - some highlights, that made it simple to utilize, as for rate expands, you have to get them, else it would take hours to discover the occupants that are up for a rate increment.
Verdict: After you understand this software inside out, its such an awesome product.
Grace, Epoch Senior Living
Jan, 2021
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