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NueMD Electronic Health Records software (EHR), Patient Management software (PM) and Medical billing service provider. It is an easy to use Cloud-based customizable application for nearly 100 specialties and is suitable for small to midsized practices.
NueMD EHR software is ONC-ATCB certified for stage-2 meaningful use. Features like Electronic Medical Records software (EMR software), appointment scheduling, Patient Chart Management, E-Prescribing, E-Labs, and medical billing are available within the software package making it a lot easier for Health Care Providers to manage their clinical work.
NueMD Cloud-based Electronic Medical Records (EMR) Software has strongly built medical billing capabilities. It allows users to submit unlimited claims at any time as the product has its own claims clearinghouse which handles over 3.5 million claims each year and ensures that the claims are filed and reimbursed properly and quickly.
NueMD Patient Portal Software is also included in the NueMD EHR software package with full integration and HIPAA compliance which ensures that patients can have secure communication with the practitioners, request an appointment, fill forms and can review their medical summary. The software offers both Android and iOS apps and is compatible with every device.
NueMD EHR Software offers an instant messaging customer support system to provide quick support to their users. It is available on a monthly subscription basis, which includes an unlimited number of users and practice locations.
Overall
Ease of Use
Customer Support
Functionality
Pros: It was very simple to follow the setup, as putting a patient in, their insurance information and any documents.
Cons: I would prefer it if my schedule would stay open as long as I'm logged on managers, billing services and client services is a headache.
Verdict: We need help to this is where customer service comes in. also being able to add tables or having a section would be nice.
Effie, Abustin Drug and Medical Care.
May, 2018
Overall
Ease of Use
Customer Support
Functionality
Pros: The billing codes and tools are very good. When it comes to medical officers visit it seemed like it has everything.
Cons: Software provides very limited customization which is sometimes not very comprehensive to be accepted by insurance companies. Notes are a little less adequate and software lacks macros
Verdict: Not for DC's
Jake, USBChiro
Mar, 2018
Overall
Ease of Use
Customer Support
Functionality
Pros: They keep it up to date with the changes in the industry
Cons: It was not originally designed for chiropractors.
Verdict: Good Customer support
Greg, Chiropractic
Mar, 2018
Overall
Ease of Use
Customer Support
Functionality
Pros: The software has its own clearing house.
Cons: Customer support needs work. Call is transferred multiple times.
Verdict: User friendly.
Shelby, Billing Service
Mar, 2018
Overall
Ease of Use
Customer Support
Functionality
Pros: Insurance approval is no better than any other software in the market. It's fine for a normal usage.
Cons: Don't even bother if you are a standard medical practitioner. Very limited customization.
Verdict: I end up having to do a lot of typing to fill in gaps where the software doesn't even have macros or hotkeys.
Jake, USBChiro
Mar, 2018
Overall
Ease of Use
Customer Support
Functionality
Pros: No claim issues in 2 years of use. Provide access everywhere
Cons: You to log and and re-log in to pull up previous RA. Does not take negative payment and have to figure out how to enter recoup amounts.
Verdict: Okay for the money but not for large practices
Oana, Medical
Feb, 2018
Overall
Ease of Use
Customer Support
Functionality
Pros: Very responsive support team they don't turn you away.
Cons: Loop of departments which get frustrated some times they keep redirecting your call.
Verdict: NueMD has a robust support system.
Daanish, IBH
Jan, 2018
Overall
Ease of Use
Customer Support
Functionality
Pros: They did my billing and everything was logged in and installed.
Cons: It is a slow program. They even had my phone number wrong. No one responded when requested to change the contact.
Verdict: It takes forever to load.
Stephanie, Larcoix Family Chiropractic
Dec, 2017
Overall
Ease of Use
Customer Support
Functionality
Pros: Very user friendly and not super complicated. So I don't get lost in the system or work ques.
Cons: Need mass updates to claims.
Verdict: It would be nice to mass update the entire account rather than status each claim.
Tiffanie, MBSCI
Dec, 2017
Overall
Ease of Use
Customer Support
Functionality
Pros: Easy to use and learn. System is available most of the times.
Cons: I have sent numerous calls and sent emails and no response. Someone who could help me contacted me, but i never heard from them again
Verdict: There are better systems out there that do support their product.
Bill, Innovations Medical
Dec, 2017
Overall
Ease of Use
Customer Support
Functionality
Pros: The user-friendly interface of this software is amazing. I also liked integrated payment services which really helped me at my practice. These are the 2 main reasons why I opted for NueMD Software over all others.
Cons: Interestingly, all my experiences with this software have been positive. I had no trouble with the training process and the product was ready to use within minutes of its installation.
Verdict: If you are looking for an EMR that is easy to use, offers multiple services and is affordable too, this software is just what you need.
Reginald, Private Practice
Oct, 2017
Overall
Ease of Use
Customer Support
Functionality
Pros: When we were looking for an EMR for our practice, budget was the main issue. Thanks to its affordable price tag, we had an EMR up and running at our practice in no time. The accessibility offered through its Cloud based nature was absolutely brilliant as it enabled us to access medical documents from anywhere and at any time.
Cons: We are no tech wizards and would have appreciated little assistance with software setup. Also the customer service can also be improved with some more training and responsiveness.
Verdict: If you are not a tech savvy person and have no IT guy at your practice, ask NueMD to send someone for the setup process.
Dr., Personal Visiting Physician
Oct, 2016
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