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VelociDoc EMR Software (now Experity EMR Software), developed by Practice Velocity, is cloud-based Electronic Medical Records (EMR) software and Practice Management (PM) software, designed specifically for Urgent Care. The EMR software provides a user-friendly interface that is highly customizable.
VelociDoc Electronic Health Records (EHR) Software is best suitable for solo practitioners and mid-sized medical setups comprising up to twenty healthcare physicians. The EHR software offers various in-built robust features, including billing services, Revenue Cycle Management (RCM), lab integration, patient history, patient demographics, and document management. The point-of-click functionality of the VelociDoc EHR software lets the user systematically document coding for patient visits related to urgent care. The cloud-based EMR solution offers pre-built charting tools that simplify the charting process and make it more accurate and less tedious and time-consuming.
VelociDoc Electronic Medical Records (EMR) Software provides an e-Prescribing (e-Rx) feature (supported by Superscripts) that minimizes the risk of errors related to handwritten prescriptions and enhances patient safety through allergy checks. Patient prescriptions can be easily printed and faxed/transferred from the EMR system. The VelociDoc EMR software solution makes patient histories, diagnoses, medications, and lab results easily accessible through desktops and smartphones, empowering the urgent care providers with more accurate patient information from anywhere.
VelociDoc EMR Software System is HIPAA compliant and ONC-ATCB certified to provide data security and protection around the clock. The EHR system supports ICD-10 and CPT codes. VelociDoc EHR software provides various patient engagement tools including a user-friendly Patient Portal that helps connect the urgent care specialists and patients effectively by providing an instant two-way messaging facility. The intuitive Patient Portal feature by VelociDoc EHR software system enables patients to view their histories and have access to important medical information, hence making them feel empowered and a part of their healthcare process. Patients can also schedule appointments, and reconfirmations are sent via email or messaging.
The VelociDoc EMR Software is fully compatible with iOS and Android devices and supports both web apps and the Windows operating system. The EHR software is user-friendly and requires little to no training and provides customer support 24/7 to ensure complete functionality. (Velocity EMR Software comparison with the other Top Urgent Care EMR Software Vendors listed here.)
Overall
Ease of Use
Customer Support
Functionality
Pros: Complaint-driven templates make documentation faster and more accurate.
Cons: System downtime can disrupt my workflow and cause tasks to take longer.
Verdict: VelociDoc EMR software is reliable and makes patient management simple, despite minor downtime.
AVA, VirtualVita Hospital
Oct, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: The system runs reliably and does not crash which I appreciate. It handles scheduling and charting fine for routine visits and the documentation tools are fairly straightforward once you know where everything lives.
Cons: The learning curve for new staff is steeper than I would like. Some tasks take too many clicks and the reporting side is underwhelming. I have also had mixed experiences with support response times.
Verdict: VelociDoc is decent if you keep expectations in check. It covers the essentials but lacks the smoother more modern experience you would expect from newer platforms. I would call it functional but not exceptional.
Martha, West Internal Medicine
Sep, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: VelociDoc is quick for charting basic urgent care visits which is exactly what we needed in a fast paced clinic. Templates make it easier to move through encounters without losing too much time. Integration with labs and prescriptions is pretty seamless once everything is set up.
Cons: Customization is limited and if you want the system to adapt more to your practice then you will hit roadblocks. The interface can also feel a little dated.
Verdict: For urgent care specifically this software does its job well. It is not the most flexible EMR out there but if speed and workflow efficiency are your top priorities, VelociDoc holds its own.
Allison, Urgent Care
Sep, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: This is a reliable and well-designed software that gets the job done. It is easy to use and helps streamline clinic workflows. It consistently performs as expected.
Cons: Some of the features feel incomplete. At times when one clicks a button and nothing happens. Also the quality of customer support has been quite inconsistent and it can be frustrating at times.
Verdict: This VelociDoc EMR works really well in an urgent care setting. It gets the job done efficiently. It is simple and very easy to use.
Kate, Hospital & Health Care
Sep, 2025
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