eclinicalworks-ehr-software EHR and Practice Management Software

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Rating

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  • Ease of Use
  • Customer Support
  • Functionality

eClinicalWorks EHR Software

Rating: 3
Reviews: 92
: Jan, 2022

eClinicalWorks EHR Software is a cloud-based health IT company that provides Electronic Health Records (EHR) software solutions to practices and hospitals. Its products include Electronic Medical Records (EMR) software, Practice Management (PM) software, Population Health Management software (PHM), and Revenue Cycle Management (RCM) services.

eClinicalWorks EMR software is available both on cloud and on-premise. The application works for practices of all sizes and allows practices to review patient histories, past visits, current medications, allergies, labs, and diagnostic tests along with managing patient accounts and verifying eligibility electronically.

eClinicalWorks integrated EHR and Practice Management software augment the workflow of a practice, streamlining the back to front office activities seamlessly with functions such as electronic health exchange, P2P, eClinicalMobile, eClinicalMessenger, eClinicalTouch, and CCMR for population management.

eClinicalWorks patient portal Software allowing patients to request prescription refills, send messages to physicians and view lab results and appointment reminders.

eClinicalWorks Electronic Medical Records (EMR) Software is not just your every day EMR Software developer. It is an award-winning software provider, with 115,000+ providers and 800,000+ medical professionals using their products today. The company has been recognized by IDC and named among the 500 fastest-growing private companies list published by Inc. Magazine. Interestingly, it’s not just the company that has been receiving awards. After using its products, fourteen of eClinicalWorks customers have received HIMSS Davies Awards!

User Reviews for eClinicalWorks EHR Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Dictation through the phone app makes my life worth living. It is the only reason I give this 3 stars

    Cons: Absolutely too many clicks needed for literally everything. The MOST annoying is the INSANE method of creating a new Rx from a telephone encounter. Pt calls you on a weekend, you want to send Rx. It is so idiotically complicated and involves so many pages and clicks that I just phone the pharmacy. It is infuriating and there is no reason for such complexity for such a simple task. Every time this happens it makes my BP go up.

    Verdict: Mediocre. I have no opinion about their support since all support is through my overlords, but there seems to be no ability to complain to them about anything. They just did an update with promises of fewer clicks, but for each click removed, two were added elsewhere.

    Katherine, Gastroenterology

    Nov, 2021

    • Overall

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    • Customer Support

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    Pros: We needed an upgrade for our system, and we chose eClinicalWorks EHR. Been using it for a couple of months now and have not had any problems. The prints, notes and invoices are of great quality. Quite impressed.

    Cons: Some features are not very easy to work with.

    Verdict: A good EHR system with good functionality.

    Andrew, Health Centre

    Jul, 2021

    • Overall

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    • Customer Support

    • Functionality

    Pros: I have used many software systems in other offices and found eClinicalWorks EHR to be the best for medical practices. It is not very huge or overly complicated. Its search system is great, and is easy to set up too.

    Cons: The technical support is not as efficient.

    Verdict: It is a reliable software for medium to large medical practices.

    Keith, Hospital & Health Care

    Jul, 2021

    • Overall

    • Ease of Use

    • Customer Support

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    Pros: This EHR software does most of the job for us. It might not be the best in town, but it is probably similar to most EMRs with negligible flaws. It simplifies the financial or encounter data as well as recording of notes and billing of insurance. Their support is responsive too.

    Cons: It just gets slow after an update and takes very long to pick up the speed to perform the usual tasks. That is very frustrating at times.

    Verdict: eClinicalWorks EHR is not too good and not too bad.

    Victor, Health, Wellness and Fitness

    Jun, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: eClinicalWorks EHR is a basic system, functionality wise. And perhaps that is why it is very easy to learn and use. E-prescriptions and ordering medication is very easy too.

    Cons: We have had this constant issue with the follow-ups. I have also complained about it to the support team.

    Verdict: Overall a very useful EHR system

    Harry, Medical Practice

    Jun, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Scheduling the labs, managing referrals, telephone encounters and messaging are some of its features to like. It is a very smooth system.

    Cons: This EHR comes with bugs, minor errors and a few design problems, at least we have experienced these problems.

    Verdict: eClinicalWorks is not a bad choice for a small practice.

    Sarah, Health Centre

    May, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: eClinicalWorks EHR conveniently generates medical documentation, patient treatment and health solution plans. It also makes the process of printing the medication very presentable.

    Cons: The messaging feature needs major improvement.

    Verdict: A decent and easy to use EHR software.

    Annie, Health, Wellness and Fitness

    Mar, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I quite like the billing and scheduling. It is very simple and easy to use.

    Cons: Very poor customer service. They are perhaps not trained at all.

    Verdict: It is a good EHR software.

    Sam, Healthcare Centre

    Jan, 2021

    • Overall

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    Pros: You only get the simplest of problems and questions answered by the support team. For anything more complex, it takes months.

    Cons: This EHR system freezes more than five times a day! The messaging and e-prescriptions feature is so complex that I have had to check every single one manually. The worst part is that I am under a contract and I cant get rid of this system until the term ends!

    Verdict: eClinicalWorks EHE is nothing but disappointment.

    Sheba, Health Centre

    Dec, 2020

    • Overall

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    • Functionality

    Pros: I like its adaptability and simplicity of finding what you have to discover in the patient diagram.

    Cons: What I like least about the product is that there are a lot of snaps that must be made to get to your goal.

    Verdict: It is our electronic wellbeing record.

    Randy, Ortho Services

    Jun, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Having a spot to put messages to other people or yourself about the experience was helpful to have and having a different region for changeless messages for all to see versus having individual messages in the diagram permit usability and documentation of repeating issues with a specific patient.

    Cons: There was one day when noteworthy updates had been made to the product with no early notification to the clients.

    Verdict: At the outset, the preparation was not what I thought. In any case, over the most recent, the online courses have extended and simplicity to watch and print power focuses also.

    Michael, Hope Family Health Center.

    Jan, 2020

    • Overall

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    Pros: Interesting information, good and user friendly interface, multiple options and point of views

    Cons: there is a lot of potential in this product and it is being improved wsith each update

    Verdict: A lot of useful information

    Elbert, PJSC Slavuta Plant

    Apr, 2018

    • Overall

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    Pros: Simple procedure, good customer service tech response, macra updates are good.

    Cons: Bad Report system, appearance is enhanced in V10 with the price.

    Verdict: Needs constant involvement.

    Sujana, Capitol Cardiology Associates

    Apr, 2018

    • Overall

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    Pros: Messenger allows calls and cancel if an emergency happens and we need to call the patients. Super cost effective. The chat portal gives quick answers, this saves trying to make training material on your own.

    Cons: Data entry is time consuming. There are difficulties if the support person does not have English as first language.

    Verdict: Great for our small health care department

    Cheryle, South Central Public Health Department

    Apr, 2018

    • Overall

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    Pros: Excellent readability, patient portal and calling patients for normal values is convenient.

    Cons: Medication management is challenging. The alert functions are not very efficient.

    Verdict: Great features, poor customer support

    Robin, NRHS

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to work with and very comprehensive with a lot of features

    Cons: A bit over priced and it doesnot integrate with the software

    Verdict: Easy to use

    Oana, Medical

    Mar, 2018

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