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Medflow Ophthalmology EMR software is a comprehensive electronic medical records (EMR) software developed specifically for eye care. Despite ophthalmologists being Medflow’s target market, the software can also be used by practices providing both optometry and ophthalmology. The health IT system is available as either a complete EMR and practice management (PM) system designed to manage patient scheduling and billing, or just as a stand-alone EMR. The program is ONC-ATCB certified and allows eligible providers to easily qualify for ARRA stimulus payments.
Medflow EMR has built-in templates developed specifically for ophthalmology practices. It features tools that help providers in retina scans and surgery, eye measurements, glaucoma, cataracts, digital drawings, and LASIK procedures. ASC and optical modules are further included in the base package.
The program is compatible with eye care practices of all sizes. It can work with solo practices and even large hospital chains with 50 or more doctors. Medflow can be utilized as a web-hosted solution and can even be installed on-premise using a Microsoft SQL server.
Thanks to the HL7 interface, the software is able to integrate with existing practice management systems and other similar devices. The image workflow management module offered is very straightforward and quite suitable for image-intensive ophthalmology clinics.
The system also comes complete with an integrated patient portal that enables patients to complete intake forms online. This saves a lot of time and also eliminates the lengthy and frustrating paperwork.
The company behind Medflow EMR has been developing ophthalmology-specific Health IT software since 1999. It is a recognized leader in the ophthalmology industry. Medflow has 2,400 plus ophthalmologists utilizing its software on a daily basis in their medical practices. Thanks to its wide-reaching popularity and sharp focus on eye care, Medflow is a vendor EMRFinder feels comfortable recommending to eye care practices of all sizes.
Overall
Ease of Use
Customer Support
Functionality
Pros: EHR is easy to use
Cons: Support is lacking. Our EHR has been down 9 days now and there is poor communication and no resolve in sight. Support staff make you feel like problems are your own fault.
Verdict: As of 2021/2022 the EHR support experience with Medflow has been poor.
April, REP
Oct, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: great features
Cons: Tech Support is amazingly slow over two weeks and still unable to gain access to many needed functions.
Verdict: product is great, tech support is lousy and slow.
Darrin, ECEI
Jun, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: Allowing me to quickly see which slots are available for appointments of the patient.
Cons: Medflow freezes quite often, especially when opening patient records.
Verdict: The schedule can be viewed in chronological order and as a map-like format.
Lucille, Alliance Optometry Center
May, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: Being able to retrieve the medicine from the pharmacy while immediately proceeding to testing. Its an important dual function and is very efficient.
Cons: The system sometimes has a hard time holding information and can crash.
Verdict: A very convenient EMR solution when working with a patient.
Mark, Private Practice
Dec, 2021
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