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  • Ease of Use
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Medflow Ophthalmology EMR Software

Rating: 2
Reviews: 5
: Jan, 2022

Medflow Ophthalmology EMR software is a comprehensive electronic medical records (EMR) software developed specifically for eye care. Despite ophthalmologists being Medflow’s target market, the software can also be used by practices providing both optometry and ophthalmology. The health IT system is available as either a complete EMR and practice management (PM) system designed to manage patient scheduling and billing, or just as a stand-alone EMR. The program is ONC-ATCB certified and allows eligible providers to easily qualify for ARRA stimulus payments.

Medflow EMR has built-in templates developed specifically for ophthalmology practices. It features tools that help providers in retina scans and surgery, eye measurements, glaucoma, cataracts, digital drawings, and LASIK procedures. ASC and optical modules are further included in the base package.

The program is compatible with eye care practices of all sizes. It can work with solo practices and even large hospital chains with 50 or more doctors. Medflow can be utilized as a web-hosted solution and can even be installed on-premise using a Microsoft SQL server.

Thanks to the HL7 interface, the software is able to integrate with existing practice management systems and other similar devices. The image workflow management module offered is very straightforward and quite suitable for image-intensive ophthalmology clinics.

The system also comes complete with an integrated patient portal that enables patients to complete intake forms online. This saves a lot of time and also eliminates the lengthy and frustrating paperwork.

The company behind Medflow EMR has been developing ophthalmology-specific Health IT software since 1999. It is a recognized leader in the ophthalmology industry. Medflow has 2,400 plus ophthalmologists utilizing its software on a daily basis in their medical practices. Thanks to its wide-reaching popularity and sharp focus on eye care, Medflow is a vendor EMR Finder feels comfortable recommending to eye care practices of all sizes.

User Reviews for Medflow Ophthalmology EMR Software

    • Overall

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    • Customer Support

    • Functionality

    Pros: Navigating and learning the system is easy. Despite looking ancient, its very user friendly.

    Cons: There is a complete lack of updates to this software, so they clearly arent moving this software forwards with the rest of the industry. I would recommend other software that is actually up to date.

    Verdict: Although a serviceable software, I cannot recommend this for a practice that is looking to keep up with the pace of the rest of the industry.

    Garcia, Industry Analyst

    Mar, 2022

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Being able to retrieve the medicine from the pharmacy while immediately proceeding to testing. Its an important dual function and is very efficient.

    Cons: The system sometimes has a hard time holding information and can crash.

    Verdict: A very convenient EMR solution when working with a patient.

    Mark, Private Practice

    Dec, 2021

    • Overall

    • Ease of Use

    • Customer Support

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    Pros: very easy to create templates for normal findings, integrated hot keys are very convenient.

    Cons: the new user interface is horrible, very hard to switch between multiple screens

    Verdict: its satisfied our practices main requirements, but can be improved in some areas.

    Nancy, Salt Lake Medical Centre

    Sep, 2021

    • Overall

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    • Customer Support

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    Pros: It is very easy to navigate although the interface is very busy but you get use to it.

    Cons: Claims are difficult to submit and customer support is non-existent

    Verdict: Good product but very poor support service

    Victor, Eye Physicians of Central Florida

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

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    Pros: It is a specialty specific software which is rare.

    Cons: Customer support is awful and the software is filled with alot of bugs.

    Verdict: Not worth the pain

    Katie, Charlotte ENT

    Aug, 2017

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