Price quote includes
- Customer Support
- Data Transformation
Pros: Support team is excellent they even sometimmes anticipate your next question adn think ahead.
Cons: So many variables and buttons to go through so sometimes it is difficult to make the right decision for the future.
Verdict: Amazing tech support staff
Pros: Video Training Library is one of my favorite parts of Nextech. The ease of use is another Pro. Great experience.
Cons: The functionality of the software is a bit complex. Other than that everything is going great.
Verdict: Mostly Good Features and Great Customer Support
Pros: Our key account manager does a great job communicating with us and resolving issues as they arise. This translates into prompt communications with our billing clients and quick resolutions to problems. The software has a great many handy features.
Cons: No cons at all. The software is great.
Verdict: Great for our practice
Pros: I am very appreciative of the support staff. They are very efficient and always very concerned to solve the problem.
Cons: The only thing we do not care for at this time but working to utilize it more each day is the new Legacy scheduler, we were used to the old way but will adapt to the program.
Verdict: Customer support service is the best thing about Nextech
Pros: very organized and well structured and facilitates with scheduling
Cons: Layout at times become confusing and it takes time to find out, edit or remove an information.
Verdict: All in one place
Pros: I wish that the data export would be easier, but the report templates are good
Cons: It is impossible to know who is in charge of a problem. We have lost a lot of time and money because of this.
Verdict: A mediocre software with an awful support
Pros: Different reports are available and especially for the marketing purpose.
Cons: The support does not respond to us in anyway. We lost a lot of Doctor's time because of no shows.
Verdict: It at best a mediocre software but the support is horrible
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