• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: NextGen EMR is simple to use and staff members can be easily trained to use it. The ease of use has enhanced the user experience.

Cons: I have been using the software for 2 years, and there is nothing to dislike about the system.

Verdict: NextGen EHR software is very flexible and can meet customized needs.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: NextGen EHR Software has made communication between providers seamless. The software enables us to keep track of all patient records and stay well-informed.

Cons: The issue is very minor, at times the system experiences a technical glitch that resolves on its own.

Verdict: The EMR system offers some powerful features to run a medical practice smoothly.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I like the adjustable layouts. Its also really easy to use and visualise data with since everything is accessible from a single spot.

Cons: Measurements could be laid out better.

Verdict: A great EHR software suite with great service. Would highly recommend it!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Personally Ive found this EHR very simple and natural to use. I like how the tabs and windows are used. The e prescription module is really useful, well designed and formatted nicely.

Cons: It can be a both a pro and con at times, but there can be many different ways of doing the same thing. This could be pretty useful for different people, though at the same time confusing and unnecessary.

Verdict: Overall Nextgen ehr is a really good value ehr solution, though not perfect. There could definitely be improvements and updates to it.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Relatively easy user interface to perform key tasks like charting, maintaining lists, ordering referrals, phone encounters etc. Also the customizable documents and templates.

Cons: Performance lags, repeatedly dropped services (taxes, offline document generation).

Verdict: Customer support and staff is very helpful, overall a good EHR.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Affordable and pretty decent for a PCP. Haven't started billing but it should be helpful.

Cons: Terrible customer support and the customization isnt efficient or helpful in a lot of situations.

Verdict: A decent EMR, but with terrible support.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The software seems extremely professional. The best thing about the software is the ease of use it provides. It also offers great customization and great templates.

Cons: The customer support service needs improvement and needs some work.

Verdict: A great user friendly and easy to use EHR

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The ehr system works well on a tablet. Its also really easy to personalize the system to your own preferences and needs.

Cons: It is hard sometimes to get training. The scanned documents are not saved by subcategory but by date.

Verdict: I wouldnt have many doubts recommending it.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Uses chrome, mac friendly, E-Rx of controlled substances works well.

Cons: Support is pretty slow. Their server often crashes leaving us dead in water. Its challenging to make changes to the templates. Office notes dont open in a separate window, initial training is almost nonexistent and we are always referred to online videos.

Verdict: Nextgen EHR has improved a lot recently.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It can do pretty much whatever you want an EHR to do. The product is very powerful and highly customizable but is also very complex. We needed an sme.

Cons: Mainly the customization, since it was really overwhelming. We needed a lot of training to get the best out of it.

Verdict: Its not the easiest to use or teach, but overall has good support and features.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The user interface can generally be easily accessible, but the emr needs a lot of overhauling.

Cons: Theres not much training or manuals, and the support has not been great either. The waiting times are often pretty long and we don't always get the right answers.

Verdict: Poor customer support.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Can easily use it from anywhere since its a cloud-based system.

Cons: Getting setup and transferring our data was really difficult.

Verdict: There are some good features and the emr software itself is very decent.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Customer support is friendly and tries to help as much as possible and the reporting is very robust.

Cons: A lot of features have been removed, which is super inconvenient.

Verdict: Weve had a good experience with Nextgen overall.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Its web based so can be used with ipad, wiindows etc. E-prescriptions are easy to made and sent.

Cons: This software makes scheduling and billing much harder, labs are hard to view which just makes it tedious to work around. The same thing sometimes happens with other documents as well.

Verdict: Stear clear of this emr software.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: There are lots of online training videos and classes which are easy to follow along to. There are also some very useful features.

Cons: We had to do a lot of manual work in order to get the ehr fully running and integrated with our systems. Also the Nextgen PM doesnt seem to interface entirely with the ehr, so that should definitely be changed in the future.

Verdict: There needs to be some form of in person training, because otherwise its unnecssarily hard to use.