nextgen-ehr-software EHR and Practice Management Software

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  • Ease of Use
  • Customer Support
  • Functionality

NextGen EHR Software

Rating: 4
Reviews: 15
: Dec, 2023

NextGen EHR Software is a high quality Health IT solution designed for medical practices looking for an integrated medical software suite featuring electronic health records (EHR), practice management, and revenue cycle management (RCM) services. The system is designed to be suitable for the needs of medical practices of all sizes and supports more than 25 medical specialties including but not limited to Cardiology, General Surgery, Nephrology, Dermatology, Orthopedics and Pain Management.

Core features of this NextGen Cloud-based Electronic Medical Records software include population health management and reporting, chronic care management (CCM), health analytics, HIE/interoperability, and EDI solutions which could be delivered on enterprise, cloud, and mobile-based platforms.

NextGen EMR software clients are known to be participating in more than 33% of Accountable Care Organizations. Accredited Patient-Centered Medical Homes account for 40% of NextGen Electronic Health Records primary care clients. NextGen EHR system is also equipped with a Patient Portal that allows clinicians to communicate with patients and vice versa. Patients can also request medication refills and also schedule appointments through this portal.

Professional services available with NextGen EMR system also features financial, clinical, and technical consulting. The Clinical consulting services assist physicians in aligning clinical workflows with the latest value-based care reimbursements. Financial consulting assists practice management staff in optimizing the HIT investments. Technical consulting helps medical practices in aligning HIT with the goals and processes of the healthcare organization.

NextGen EHR SOftware is ONC-ATCB and ICD-10 certified. NextGen EHR works under a fully HIPAA compliant environment and the EMR software enables the doctors to get the Meaningful Use certification. If you are a small to mid-sized practice looking for an affordable enterprise EHR system, then this might just be the system you need!

User Reviews for NextGen EHR Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: NextGen EMR is simple to use and staff members can be easily trained to use it. The ease of use has enhanced the user experience.

    Cons: I have been using the software for 2 years, and there is nothing to dislike about the system.

    Verdict: NextGen EHR software is very flexible and can meet customized needs.

    Carl, Baptist Primary Care

    Mar, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: NextGen EHR Software has made communication between providers seamless. The software enables us to keep track of all patient records and stay well-informed.

    Cons: The issue is very minor, at times the system experiences a technical glitch that resolves on its own.

    Verdict: The EMR system offers some powerful features to run a medical practice smoothly.

    Amy, Optometry

    Mar, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like the adjustable layouts. Its also really easy to use and visualise data with since everything is accessible from a single spot.

    Cons: Measurements could be laid out better.

    Verdict: A great EHR software suite with great service. Would highly recommend it!

    Regina, Shannon Care Center

    Sep, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Personally Ive found this EHR very simple and natural to use. I like how the tabs and windows are used. The e prescription module is really useful, well designed and formatted nicely.

    Cons: It can be a both a pro and con at times, but there can be many different ways of doing the same thing. This could be pretty useful for different people, though at the same time confusing and unnecessary.

    Verdict: Overall Nextgen ehr is a really good value ehr solution, though not perfect. There could definitely be improvements and updates to it.

    Claudia, Horstmyer HealthCare

    Aug, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Relatively easy user interface to perform key tasks like charting, maintaining lists, ordering referrals, phone encounters etc. Also the customizable documents and templates.

    Cons: Performance lags, repeatedly dropped services (taxes, offline document generation).

    Verdict: Customer support and staff is very helpful, overall a good EHR.

    Lawrence, Rural Medical Service

    Aug, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Affordable and pretty decent for a PCP. Haven't started billing but it should be helpful.

    Cons: Terrible customer support and the customization isnt efficient or helpful in a lot of situations.

    Verdict: A decent EMR, but with terrible support.

    Jordan, Adventist Health

    Jun, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software seems extremely professional. The best thing about the software is the ease of use it provides. It also offers great customization and great templates.

    Cons: The customer support service needs improvement and needs some work.

    Verdict: A great user friendly and easy to use EHR

    Rupert, Better Foot Care

    Jun, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The ehr system works well on a tablet. Its also really easy to personalize the system to your own preferences and needs.

    Cons: It is hard sometimes to get training. The scanned documents are not saved by subcategory but by date.

    Verdict: I wouldnt have many doubts recommending it.

    Taryn, Global Pain Management

    May, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Uses chrome, mac friendly, E-Rx of controlled substances works well.

    Cons: Support is pretty slow. Their server often crashes leaving us dead in water. Its challenging to make changes to the templates. Office notes dont open in a separate window, initial training is almost nonexistent and we are always referred to online videos.

    Verdict: Nextgen EHR has improved a lot recently.

    Allen, Georgia Pain Associates

    May, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It can do pretty much whatever you want an EHR to do. The product is very powerful and highly customizable but is also very complex. We needed an sme.

    Cons: Mainly the customization, since it was really overwhelming. We needed a lot of training to get the best out of it.

    Verdict: Its not the easiest to use or teach, but overall has good support and features.

    John, Colorado Rehab

    Mar, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The user interface can generally be easily accessible, but the emr needs a lot of overhauling.

    Cons: Theres not much training or manuals, and the support has not been great either. The waiting times are often pretty long and we don't always get the right answers.

    Verdict: Poor customer support.

    Ron, University

    Mar, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Can easily use it from anywhere since its a cloud-based system.

    Cons: Getting setup and transferring our data was really difficult.

    Verdict: There are some good features and the emr software itself is very decent.

    Philip, San Diego Urology

    Mar, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Customer support is friendly and tries to help as much as possible and the reporting is very robust.

    Cons: A lot of features have been removed, which is super inconvenient.

    Verdict: Weve had a good experience with Nextgen overall.

    Geneth, Cumberland Home Doctors

    Feb, 2021

    • Overall

    • Ease of Use

    • Customer Support

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    Pros: Its web based so can be used with ipad, wiindows etc. E-prescriptions are easy to made and sent.

    Cons: This software makes scheduling and billing much harder, labs are hard to view which just makes it tedious to work around. The same thing sometimes happens with other documents as well.

    Verdict: Stear clear of this emr software.

    Daniel, Oxford ObGyn Inc

    Jan, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: There are lots of online training videos and classes which are easy to follow along to. There are also some very useful features.

    Cons: We had to do a lot of manual work in order to get the ehr fully running and integrated with our systems. Also the Nextgen PM doesnt seem to interface entirely with the ehr, so that should definitely be changed in the future.

    Verdict: There needs to be some form of in person training, because otherwise its unnecssarily hard to use.

    Jay, Barwood Medical Center

    Dec, 2020

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