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NextGen Virtual Visits, by NextGen Health, is a complete telehealth solution, that simplifies remote patient care and practice administration. Physicians can easily manage patient scheduling, conduct secure video consultations, and easily handle documentation with the convenience and comprehensive virtual experience that Virtual Visits offers. Key features include HD video conferencing, instant chat messaging, automated appointment reminders, and digital waiting rooms.
Virtual Visits’ user-friendly software integrates tools for scheduling, virtual consultations, and patient engagement to improve patient care while streamlining administrative tasks. Features like NextGen’s one-click access to patient history and secure data sharing make consultations smoother and more efficient, whilst also reducing physician workloads.
The web-based telehealth software provides a secure and HIPPA-compliant environment for physicians and patients and can be easily accessed from mobile or desktop devices – providing an easy way for patients to connect with healthcare providers. The robust telehealth solution also makes follow-ups easier and with automated appointment reminders (via emails or SMS alerts), helps reduce no-shows and enhance patient engagement.
The telemedicine solution is also seamlessly integrated with NextGen’s Electronic Health Records (EHR) Software and Practice Management (PM) System, creating a unified and robust workflow for healthcare professionals. This integration also ensures data flows smoothly between systems such as patient information, visit notes, treatment histories, and billing details, reducing administrative burden and minimizing double entry and other data entry redundancies.
NextGen’s telemedicine EMR Software also provides a customizable virtual room experience, allowing doctors to modify appointment types and adjust workflows to suit the requirements of their practice. This flexibility is perfect for clinics with multiple specialties, as it enables a customized patient experience while keeping data centralized.
By combining EHR/PM data and providing customisability, NextGen Virtual Visits offers healthcare providers a comprehensive, flexible, and versatile telehealth solution. It’s a valuable tool for enhancing patient engagement and clinical & backend efficiency, giving patients and clinicians a well-rounded telehealth experience.
Overall
Ease of Use
Customer Support
Functionality
Pros: This is a really handy app for staying connected and chatting with colleagues. It makes communication quick and simple.
Cons: What I like most about Walkabout Workplace is the interface; it’s super easy to use and very intuitive. The feature I use the most is the virtual classroom, where I can connect and chat with all my colleagues. It really makes teamwork feel effortless.
Verdict: What I find most frustrating about Walkabout Workplace is the video meeting feature. The screen size doesn’t adjust properly, which makes it hard to see everyone at once, and sharing the screen can be a bit tricky at times.
Florian, Gestionnaire service clients
Sep, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: Overall, the experience using it has been smooth and positive.
Cons: I really enjoy the design mode and the video conferencing features; they work great and are easy to use. The file sharing option can be a little frustrating at times, but when it works, it’s very helpful. Overall, I appreciate the services and the value this software provides.
Verdict: The UI design could use some improvement. When I try using it in mobile responsive mode, it doesn’t always work properly, especially on Apple devices. Sometimes it works, sometimes it doesn’t, so an update to make the interface more mobile-friendly would be really helpful.
Eric, Urgent care Clinic
Aug, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: It’s a fantastic virtual platform, professional, reliable, and truly makes things easier.
Cons: Their customized digital office really boosts engagement, and the team can connect smoothly through the simple, built-in conferencing tools.
Verdict: I just wish the pricing were more standardized for everyone based on team size. Having to request a custom quote feels inconsistent and can make the pricing seem a bit unequal.
Nicholas, Health, Wellness and Fitness
Jun, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: Truly a game-changer for working remotely.
Cons: What I enjoy most about this platform is the sense of community it really brings back that ‘water cooler’ vibe we’ve been missing since so much of business moved online. On top of that, clients genuinely love it.
Verdict: I notice people have a little trouble connecting since the platform is new and different from what they’re used to. Other than that, I really haven’t run into any problems.
Adam, Urgent care Clinic
May, 2025
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