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NextGen Virtual Visits Software by NextGen Health provides virtual visits to expand care in a convenient way. The solution provides a complete virtual experience and maintains the current provider workflow. The web-based virtual visits platform provides an easy way for patients to connect with healthcare providers.
NextGen virtual visits Solution is secured and HIPAA compliant platform and it is offered in both English and Spanish language. The virtual visits aim to strengthen provider and patient relationships by reducing missed appointments and making it possible for a patient with chronic conditions to follow-up without any hassle. The virtual visit module helps to automate appointment reminder emails and SMS alerts to patients. This feature helps to reduce no-shows and improve practice revenue.
The practice is able to schedule a virtual visit in the practice management system very similar to an in-office visit. The patient is able to join the online appointment by simply clicking on a link that is received by email or message. Through logging into the OTTO Health website the health care provider is able to join the visit.
NextGen virtual visits Solution offers high resolution and cleat streaming. Once the virtual session ends the encounter data is sent back to the patients’ chat in the EHR Software, and the provider is able to complete documentation and billing. NextGen virtual visits help to increase patient visit volumes and reduced the total cost of care.
The robust platform is easy to use and is intuitive and works on any device, for example, desktop and smartphones, virtual visits works on both Android and Apple devices. This offers complete flexibility and enables the doctor to connect with their patients round the clock from any place. Patients are able to participate in virtual visits on any device via a secure link in their email. No username, password, or app download is required. Virtual visits are able to create a seamless user experience by integrating with EHR Software and Practice Management software.
Overall
Ease of Use
Customer Support
Functionality
Pros: With Virtual Visits we have got better workflow and a seamless platform. It has such amazing integrated capabilities, and the best is that it deals with all major specialties. What more can we ask for.
Cons: We have not experienced anything bad it works great.
Verdict: The best software you could get.
Molly, Rehab & Chiropractic Centre
Mar, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: Ever since we installed NextGen to our practice the workflows have been consistent, efficient and speedier. It has a great layout and very easy to navigate.
Cons: We have yet to explore some of its features, but so far all good.
Verdict: It has the best revenue cycle management services.
Tia, Family Medical Services
Mar, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: It definitely has the best specialty-specific content designed to meet the trends today. With every passing time it has only impressed me with its consistency and has helped us massively achieve the clinical and financial goals of our practice.
Cons: Nothing at all.
Verdict: Such a comprehensive and well integrated software solution.
Seema, JEMS General Surgery
Mar, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: With Virtual Visits we have got better workflow and a seamless platform. It has such amazing integrated capabilities, and the best is that it deals with all major specialties. What more can we ask for.
Cons: We have not experienced anything bad it works great.
Verdict: The best software you could get.
Molly, Rehab & Chiropractic Centre
Mar, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: We love everything about it. It is a complete web based EHR that includes all the important features we wanted in one system like e-prescribing, networks to major labs, dashboard with an enhanced patient data, billing, and reporting.
Cons: There could be more frequent updates.
Verdict: It should be suitable for practices of all sizes.
Rohail, Praxim Neurosurgery
Jan, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: It has given a very safe and convenient access to our practice care. All through this covid period our services have only expanded through video visits which still remain vital.
Cons: Customer service is not very polite.
Verdict: The best software solution for virtual visits.
Jiovani, REX General Surgery
Jan, 2022
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