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Developed by Optum Health, Optum is a cloud-based Electronic Medical Records (EMR), Medical Billing, and Practice Management (PM) solution provider. It is designed to cater to many medical specialties including Allergy, Cardiology, Chiropractic, Dentistry, Emergency medicine, Gastroenterology, Endocrinology, General Surgery, and Geriatric. It is ideal for all sized practices ranging from solo practices to large hospitals.
The Optum EMR suite includes many prominent features including Clinical Management, Population Health Management, Electronic Statements, e-Prescribing, Lab Integration, and Customizable Chart Summaries, as well as Templates, Dictation and Voice Recognition Capabilities for easy charting.
Patient Portal service is also available with the Optum EMR system which allows patients to have secure communication with their Health Care Providers. Apart from communication patients can access their care summaries, Lab orders, and results, Patient health education. The Optum Health portal also features automated notifications, Appointment scheduling, Email consultations, Intake forms, and Credit card payment.
The Cloud-based EMR is accessible on every device with the internet whether it is a Desktop, Mobile, Tablet, iPad, and Touchscreens. The program allows practitioners’ convenience to access from any location through multiple platforms. They can download the Optum EMR app on their iOS devices and can access their clinical data anywhere and anytime.
Optum Physician EMR Suite is CCHIT and ONC-ATCB certified, it fulfills the requirements of Meaningful Use Stage 1 and 2 and also keeps a track of stimulus payments. This Health IT software is also HIPAA (Health Insurance Portability and Accountability Act) compliant which ensures the safety of Patients Health Information (PHI).
Optum helps practices to improve clinical care through leading data and analytics, it can help clients collaborate across their extensive network of consumers, payers, and providers to improve health care for all. Optum has won many awards of excellence:
Overall
Ease of Use
Customer Support
Functionality
Pros: We have been using Optum for quite a long time now and I can say this for a fact that it is one of the best EMR software in the market today. It has not only improved our accuracy with our data analytics but also improved the outcomes.
Cons: Customer service team is not very friendly.
Verdict: Very easy to use and a very efficient software.
Jianni, RVS Practice
May, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: My personal favorite is its patient portal that keeps our patients fully involved. Our patients can not only communicate with our physicians but they can also view their medical histories and also book and manage their appointments themselves which is like letting them play quite a role in their own treatment.
Cons: Just the pop ups are frustrating at times.
Verdict: I would highly recommend.
Rosemary, Joint Care Surgery
May, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: Our care clinic has become much more efficient and organized. The quality of our care has significantly improved because of its advance level and helpful tools and because the amount of time it has saved our physicians.
Cons: The response of customer support is slightly delayed and not something we would expect.
Verdict: Very innovative and easy to use.
Linda, Vision Care Center
Mar, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: The best thing about Optum is its capability to simplify the procedure of multiple insurance payments within one system software. Our patients can also make their payments online with no difficulty at all. I also like its amazing and dynamic dashboard with so many linkable tools as per our needs.
Cons: Customer support needs to improve.
Verdict: Overall an amazing software system.
Jamai, Cardiology Consultants
Feb, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: Really like its helpful tools to compare not just the data of patients but also their health and patterns of behaviors for an even better treatment and analysis. Optum has really optimized the productivity and efficiency of our healthcare.
Cons: Quite costly is all I can say. Might not be suitable for small sized or a solo practice.
Verdict: Makes daily tasks so much easier and smoother.
Rochel, Zaladonis Health Services
Feb, 2022
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