kareo-ehr-software EHR and Practice Management Software

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  • Ease of Use
  • Customer Support
  • Functionality

Kareo Clinical EHR Software

Kareo Electronic Health Records software (EHR) software is a cloud-based Health IT solution offering Electronic Health Records (EHR) and Practice Management (PM) services. The company also offers quality and dependable Revenue Cycle Management (RCM) services. The EHR is ICD-10 ready and Meaningful Use (MU) Stage 2 Certified.

Kareo electronic medical records software (EMR Software) is built to be customizable and easy to use. The cloud-based health IT solution offers a comprehensive dashboard, allows simple charting, electronic superbills, e-prescribing, an integrated patient portal, lab interfaces and a secured messaging system for enhanced and secure interoperability.

Developed to cater to the needs of small private practices, Kareo ensures seamless workflow between back and front offices of a medical practice through its user-friendly PM software. It covers functions such as insurance confirmation, patient scheduling, delinquent account management, patient file management, collections process, and customized report development and becomes the perfect assistant for office managers.

Kareo EHR software offers support to various healthcare specialties such as family medicine, mental health, pediatrics, neurology, cardiology, and podiatry. It is programmed with built-in templates to ease workflow and comes complete with ICD-10 codes. The software is customizable and is purpose-built to enhance practice efficiency and users throughout.

Kareo EHR Software is a web-based system and can be installed and functional within 48 hours of signing. There is no hassle of contracts and set-up fees. Its costs start at $150 per provider for software only. Clinicians can further choose the complete suite and service package for 4-9% of revenue collections.

User Reviews for Kareo Clinical EHR Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I have been working with Kareo Clinical EHR now I believe Overall Iu2019m a satisfied this EHR software.

    Cons: I had to resort to using an additional service for this.

    Verdict: I like the SOAP notes often do notes while use in out of office on iPhone and integrated fax.

    Linda, Valley Health Care Systems.

    Nov, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We have an AlphaFlex EHR Software scheduling system that so we appreciate having.

    Cons: It doesnu2019t format to print without first creating whatu2019s called a word merge template that coincides template.

    Verdict: I also especially like the insurance eligibility feature.

    Joseph, Metcare Mental and Behwrial of Florida.

    Oct, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The support has been very kind and pleasant to work with, the functionality features are excellent.

    Cons: The learning curve was a bit larger than expected, some features which were free at once are now restricted.

    Verdict: Can be overwhelming until you get a hang of it.

    Michael, Acupuncture & Physical Therapy P.C.

    Aug, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I came in with no experience in healthcare but was able to completely understand it in a week. It has made our work easier and we don't have to stay late to finish our daily claims.

    Cons: Sometimes the changes aren't updated in a timely manner but their team is very supportive and dedicated.

    Verdict: We have been using this for the past 3 years and we still love it.

    Gregory, Focus Healthcare

    Jul, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: You can use Karoe for every step of the healthcare process. From checking in patients, entering their insurance information, even verifying Medicare.

    Cons: They have a lot of changes, most of which we do not get a heads up for. Give more updates to remove bugs.

    Verdict: Great software for every practice

    Russell, OrthoAtlanta

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Looks great and has all of the functionality one would want. Great functionality in billing and algorithms. Easy accessibility.

    Cons: I found it hard to determine pricing. The software is a tad expensive.

    Verdict: Very nice product

    William, Abundant Living Chiropractic

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The customer support service has been very helpful throughout. The tech support also aided a lot in the initial stages of implementation.

    Cons: Billing should be made easier.

    Verdict: Overall satisfied with the EHR

    Zack, WiseCare LLC

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy documentation and navigation. Offers great customization ability.

    Cons: Nothing, i love it!

    Verdict: One of the best in the market.

    Becky, Rapid Response Urgent Care

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The best thing about the software is its functionality and interface. The system is easy to use and user friendly.

    Cons: The billing system and customer service needs improvement. Rest is fine

    Verdict: Overall a great product!!!

    Robert, Medical Practice

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Fairly easy to use and simple and very clean looking.

    Cons: There are no stand-alone e-prescribing or part-time options

    Verdict: Easy to document

    Richard, Behavioral Healthcare Services

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like the flexibility to add and structure the notes, a significant amount of variations to do things.

    Cons: It was a bit difficult to learn.

    Verdict: Steep learning curve.

    Thomas, Excel Medical Group

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: So we like our customer service with the onboarding. They have an incentive to help us make money. Looking forward to having a great experience.

    Cons: The software has a bit complex functionality and the customer service takes a bit long to resolve issues.

    Verdict: The software is new for our practice.

    Natalie, GFMCPC

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This product is great for patients can look up and view their medical record. The option that you can send the provider a message via the patient portal is just incredible.

    Cons: The software lags sometimes. Other than that the system is very efficient.

    Verdict: Easy initial set up and implementation

    Ian, Haven Home Physicians

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease of use and access to lots of things, e-referrals are so easy and quick, love seeing lots of info about the patients on one screen. Such a great software.

    Cons: The software can not do certain things on certain screens or get back to patients charts easily.

    Verdict: Great electronic health record

    Colin, Coastal Pediatric Group

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to figure out for a new program, I like the quick buttons for repeat patients and notes, I like the communication features for the front desk manager. The efficiency of the software has increased the productivity in the practice.

    Cons: Setting up the buttons is time consuming and usually requires the support of the IT department.

    Verdict: The software is efficient but needs more improvement.

    Jason, Gulf Bend Center

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Simple point and click features. Easy step by step processes. Patient friendly statements. The software is customized according to the needs of our practice.

    Cons: The patient ledgers should be improved. Other than that, we have no complaints.

    Verdict: The software has the easiest transition.

    Jesse, Active Body Chiropractic

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It really is easy to use. Customization and has a lot of report functions. I like being able to upload claims directly from the program. Brilliant functionality.

    Cons: When you come across something that you need help to get past, you go to call support. But the support always disappoints and never answers your queries.

    Verdict: Improve customer support or else i am replacing the software

    Austin, Light Touch Hearing Center

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like the flexibility to add and structure the notes, a significant amount of variations to do things.

    Cons: It was a bit difficult to learn.

    Verdict: Steep learning curve.

    Thomas, Excel Medical Group

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like the flexibility to add and structure the notes, a significant amount of variations to do things.

    Cons: It was a bit difficult to learn.

    Verdict: Steep learning curve.

    Thomas, Excel Medical Group

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software automatically post reviews to multiple websites. I like the message reminders too.

    Cons: Separate EHR and billing program. Billing sheet doesn't automatically updates on patient's demographics we are supposed to upgrade it with every encounter.

    Verdict: Not a medicare complaint

    Sara, Charlestown Physical Therapy

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I find it very easy to use. Very efficient functionality and is very efficient

    Cons: Customer support is not timely.

    Verdict: A user friendly product

    Sandy, ClaimPro Medical Billing

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Prescription writing and history has a very easy and simple process. The billing is pretty simple and efficient too.

    Cons: Customization is very difficult. Too many clicks in the software waste a lot of time.

    Verdict: A physician's review of Kareo EHR

    Tom, Rockwell Physicians

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system is very simple and easy to use for both Windows and PC platforms. The scheduler is very helpful.

    Cons: Patient eligibility was faulty

    Verdict: Good product

    Val, VWE, LLC

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very intuitive, easy to access information when and where you need to. I like the billing and communication integration. The billing process is fairly simple.

    Cons: A lot of clicks to meet MIPS requirements. Too many clicks waste a lot of time.

    Verdict: A fully integrated EHR

    Jeremy, Diagnostic Medical Testing

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Much easier than paper charts. Less paper use. Readable doctor notes . Accurate input of info and no more guessing what the doctor wrote.

    Cons: To this point I have no cons to report on this software. We are having a great time.

    Verdict: Our review of Kareo Clinical EHR Software

    Christopher, VeinCare Experts

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Great insurance eligibility checking system. Data entry of claims easy to navigate. Basic scheduling was great too.

    Cons: Cost of numerous features that a small practice does not utilize makes the cost of Kareo too expensive.

    Verdict: We are a satisfied practice. Smooth workflow.

    Valerie, NeuroPain Center

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Data entry very easy to get used to. We have this product for a long time, and we continue to grow with it. The software is very cost effective. Documentation is also very simple.

    Cons: I literally can not think of any con. If we ever faced any issue the support staff was there to help.

    Verdict: Kareo software is loaded with help functions and the customer support staff is very knowledgeable.

    Harold, The Chiropractic Group

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software is great for small practices. It offers easy scheduling and great customization. Macro functions for notes make documenting regional exams easy.

    Cons: If you have more than 10 users, then the software starts lagging. It cannot formally append notes after you sign.

    Verdict: Kareo is great for small practices like ours.

    Harold, Legacy Medical Centers

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is cloud-based so it can be accessed from anywhere and it is pretty explanatory once you start using it.

    Cons: Too many steps and buttons to find the patient's balance.

    Verdict: The templates are a bit more complicated.

    Simone, Forest Clinica Familiar

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Reports are professional looking, easy to use and compatible with MAC.

    Cons: Not compatible with all the specialties.

    Verdict: Great software, easy to use

    Amy, Adding Solutions

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The training coach was very friendly and helped a lot in resolving our queries. This transition was the right decision.

    Cons: The program tends to shutdown sometimes but no data is lost.

    Verdict: A complete product

    Christopher, Varsity Rehabilitation

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very easy to navigate, I liked that you can use just tabs when using my browser.

    Cons: Customer Support issues and sometimes they don't notify if a problem has been resolved.

    Verdict: Basic and easy to use.

    Leah, GPT

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The training coach was very friendly and helped a lot in resolving our queries. This transition was the right decision.

    Cons: The program tends to shutdown sometimes but no data is lost.

    Verdict: A complete product

    Christopher, Varsity Rehabilitation

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system is very simple and easy to use for both Windows and PC platforms. The scheduler is very helpful.

    Cons: Patient eligibility was faulty

    Verdict: Good product

    Val, VWE, LLC

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Fairly simple to use, I can fax the evaluation directly to MD as it is created. Very inexpensive easy to setup

    Cons: There should be the name of the doctor and the office of the appointment on the reminder notification.

    Verdict: Very efficient and easy to use

    Sunny, UMD Care

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The tutorial was pretty extensive.

    Cons: They placed me into the wrong subscription category, I tried canceling it immediately but it took months.

    Verdict: Tedious process

    William, OHM

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Intuitive and very simple and easy to use.

    Cons: We have barely received any collections since November.

    Verdict: Customer service was good in the beginning but now is impossible to reach

    Linda, Mountain Rehab Medicine

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like that the billing function has a checklist that allows easy management of your billing

    Cons: The videos for the training are very basic so i had to take online training.

    Verdict: One of the most user friendly software.

    Aaron, Mercy Wellness Clinic

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Our office was very surprised to see that the program was very easy to use.

    Cons: Basic video training made it seem like it was very difficult.

    Verdict: At first it does seem like a lot but you quickly get use to it

    Rosemary, ISK Institute

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system gives ease of use. Great tracking tools, robust templates and reporting system. Visually easy to follow.

    Cons: I cannot think of any Cons. The software truly incredible.

    Verdict: Robust and easy to use system.

    Heather, Healthcare Network of SWFL

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software offers easy and simple accessibility. The billing process is very efficient. The customer service is always very helpful.

    Cons: The functionality as a whole is a bit complicated. The software sometimes crashes in the middle of the task which is a huge con.

    Verdict: You should have Kareo for your practice

    Courtney, Windsor Internal Medicine

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo has all you need for your electronic health record system. It has so many features that it takes a long time just to understand them.

    Cons: There is no major con. The only problem we faced was with the availability of support staff.

    Verdict: Improvements needed

    Lewis, Acts of Kindness pediatrics

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software has a nice friendly view. The interface is great. Patient charts are very helpful and offer great customization.

    Cons: This software is not recommendable for a small provider office

    Verdict: Great practice management software

    Jackie, Retina Center of Maine

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software is user friendly, sorts electronic faxes, electronic orders assists with MU reporting, nice/patient friendly patient portal, great appointment reminders.

    Cons: The customer service is severely lacking and chronic problems with posting payments. The rest is fine.

    Verdict: Kareo has completely change the workflow of our practice

    Patricia, Berkeley Family Medicine

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The biggest Pro is the outstanding service. Anytime I or my staff have to call we are always greeted with your friendly staff & always receive resolutions to whatever issue we are encountering. Also the software is very user friendly and always provides great updates.

    Cons: I can not think of any con that would be justified listing here. The software is just perfect.

    Verdict: The software is exceptional !!!

    Dr., Dayton Chiropractic Clinic

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Fairly simple to use, I can fax the evaluation directly to MD as it is created. Very inexpensive easy to setup

    Cons: There should be the name of the doctor and the office of the appointment on the reminder notification.

    Verdict: Very efficient and easy to use

    Sunny, UMD Care

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software is good in terms of usage and billing.

    Cons: It took a while to learn how it works together.

    Verdict: I used it in the past as an EHR billinb software

    Skyller, Hammer and Forge Chiropractic

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I don't like anything about this product.

    Cons: It has horrible templates and also is very expensive and e-prescribing crashes very often. Moreover customer service is non-existence. They cannot even provide my patient's records.

    Verdict: All they care about is money

    Underwood, Caring Partner Medical Clinic

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The tutorial was pretty extensive.

    Cons: They placed me into the wrong subscription category, I tried canceling it immediately but it took months.

    Verdict: Tedious process

    William, OHM

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Cloud based and is accessible through multiple devices

    Cons: It does not have functionalities needed for outpatient rehab clinics especially in regards to CMS requirements.

    Verdict: Not for outpatient rehab

    Melissa, ResCare Inc

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The best thing about the software is its customer support service. They are always very concerned about the issues their customers face and are always ready to help.

    Cons: The cons we faced while using this system were very minor. The ease of use can be increased.

    Verdict: Best customer support and tech support service

    Francis, Pocatello Free Clinic

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very flexible software which combines free text with templates. Cost effective foe a solo practitioner.

    Cons: A lot of mouse clicks. It requires multiple steps to accomplish what should be fairly simple.

    Verdict: I am generally satisfied as I don't think any other program at my price point would offer the features.

    Alan, J Drucker MD Inc

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Not a thing.

    Cons: You have to build all these different templates to accommodate to your practice. Finger pointing when you have an issue.

    Verdict: Not what you are sold

    Renee, LASR Clinics

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is a super friendly software. Offers several features that you don't usually see in this price point.

    Cons: More customization is required on the "day to day reporting functions" from the EHR platform.

    Verdict: Kareo's sales department was very easy to work with for our purchase.

    Jenah, Southeast Psychology

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like that they integrate with your clearing house.

    Cons: Reporting is bad. Customer service is unavailable and finding missing ERAs is a nightmare

    Verdict: There are better software options that integrate with your EMR that have better customer support.

    Alex, Health

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Seamlessly integrates the Practice Fusion

    Cons: Did not send claims to medical assistance.

    Verdict: Lost thousands due to their incompetence.

    Dr., Serenity Health

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Cloud-based. Easy install and deployment. Has everything an EHR needs. From clinical documentation to the billing process everything is nice.

    Cons: There seems to be some lacking in simple functionalities of the software like the lack of a search functionality in the report tools.

    Verdict: Great software but needs a little improvement to be the best

    Nicole, Brain Center

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Great customer service team and is always courteous and willing to help which is amazing. The data documentation is as easy as it gets.

    Cons: Too many clicks on PM system to get things done quickly. Better layout of the calendar for schedule would be nice. A bit complex work ability.

    Verdict: Efficient EHR for pediatric practices

    Gonzalo, We Care Pediatric and Adolescent

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Practice management reports and features are in abundance in the software.The reminder call system does what it is supposed to and is really a great feature.

    Cons: The clinical documentation product needs improvement. More quality templates should be added.

    Verdict: Met my expectations

    Zack, CompreCare Lymphatics

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: For the doctors, templates are easy to make and the notes are very readable. Easy to navigate through an encounter note.

    Cons: The billing process is very long and time consuming please do something about it as soon as possible.

    Verdict: Kareo is a powerful EHR system

    Nickson, CAPITOL CARDIOLOGY ASSOCIATES

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo is easy to learn and teach others how to use. Excellent Customer Support. Timely response to request for call backs. Great functionality.

    Cons: The text reminders should be improved. Patients would like one receipt for all supplement sales and procedural services.

    Verdict: Customer Support Service is Excellent

    Elizabeth, Chiropractic & Wellness Center

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We have used the program for years and we appreciate the ease of use and ease of training new staff on the program. We would recommend it to all practices no matter small or large.

    Cons: You have to wait to get assistance from the tech support sometimes but they always solve your issues professionally.

    Verdict: Kareo is a great practice management software.

    Rupert, White Light Chiropractic Center

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I liked that all of the information is hooked together. You can make not on each record, along with relevant information.

    Cons: The search feature never work it always says no result. I would like an easier way to look for information.

    Verdict: Good way to have your patient's information at fingertips.

    Nichole, Northwest Medical Billing

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Extremely easy to navigate, with excellent customization features helping in billing, making notes and efficient.

    Cons: The price; software is too costly.

    Verdict: Kareo is excellent for our multi-specialty practice.

    Nahtan, UCSF

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I liked the charting and also the billing feature,

    Cons: It is a tad pricey and sometimes it lags.

    Verdict: Overall good

    Keith, Asun

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Their clearinghouse is one of the largest in the country, which results in faster claim processing as well.

    Cons: Of a doctor refilling a prescription. No date. No medication name or dosage or number of refills.

    Verdict: It has been tough to spend time with and deliver the best level of patient care that I can.

    Nisha, Tri-State Family.

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The main issue for us is how the copay applies to the date of service and the billing department cannot post a payment.

    Cons: Recording prescriptions are given through the software... correctly recording payments received through the software.

    Verdict: I explained what exactly I needed can not and I was told it was included in my package.

    Christen, Aurora Health Care.

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to find people by DOB, last name or phone number. Much better than paper charts. The scheduling feature is very handy.

    Cons: Faced some issues while using it with chrome. Sometimes there issues with the data documentation due to lagging.

    Verdict: A very pleased and satisfied physician

    Henry, OrthoNC

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Billing features are simple and efficient.The insurance program automatically runs insurances to see if they are active which is great.

    Cons: It would be great to improve the tutorials for training, or at least an instruction manual.

    Verdict: Review of Kareo practice software

    Debbie, Elite Chiropractic and Wellness

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Adding orders to the diagnosis is simple and quick. The general interface is nice to look at and it is simple to learn and navigate. Clinical documentation is easy too.

    Cons: It would be easier to have the option to toggle between patients instead of returning to the main screen. Everything else about the software is great.

    Verdict: Kareo for Clinical Setting

    Samuel, Orthopedic Specialists of North Carolina

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: An easy to use EHR software. Communication with the patients through the online portal is great. Many great features.

    Cons: Lack of knowledge when you call for support at Kareo. Sometimes I call for assistance and they have no answer.

    Verdict: Kareo is the name of an efficient health record software

    Hailey, Boulder Valley Foot and Ankle Clinic

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Customer service is always available when you need it. They always give you the right solution to the problem.

    Cons: The note taking needs improvement. The billing process is also somehow complex.

    Verdict: The software is great for chiropractic office management.

    Rick, Surfside Chiropractic

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Good software, easy to use and whenever you need help they are there for you for all your needs especially hector he goes above and beyond. Great customization facilities and built in templates.

    Cons: I wish it will allow you to send attachments with your billing to the insurance company while billing. A part from that everything is great.

    Verdict: Kareo give you great functionality and experience

    Parker, Physical Therapy PC

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The Kareo office management software has always been easy to learn and utilize. The support staff always satisfies the customers.

    Cons: Need some work of the patient charts, rest is fine.

    Verdict: Still at the learning phase of various features

    Mike, Arrow Straight Chiropractic

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo is a great and useful program. It is easy to navigate and helps keep office operations organized. The software is great for chiropractic needs of the practice.

    Cons: The alert system could be improved as one has to actively be looking for patient alerts, otherwise they will go unnoticed for a period of time. Functionality can be improved. Rest is fine.

    Verdict: Our review of Kareo EHR software!

    Dylan, Noya Chiropractic

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very intuitive and user friendly.

    Cons: They are not fully functional as advertised. They just email you to support articles and charge you for expert guidance. Notes often don't save.

    Verdict: They are not fully certified for meaningful use as advertised.

    Thomas, BFP

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly, EHR and billing in one system, card on file, works with other outside companies, instant messaging and easy accessibility.

    Cons: Sometimes it gives some issues with the credit card machines.

    Verdict: Overall an efficient responsive EHR software

    Stacey, Finding Home Medical Services

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is easy and has all the tools you need. It is friendly to use and very professional. Adapting to the software was very quick and easy.

    Cons: I really do not have anything negative to say about Kareo. I can not think of any issue.

    Verdict: It is the most professional software in the market

    Lukas, InTouch Worldwide

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software is very easy to navigate through. Check in and check out process is very user friendly. Scheduling appointments is also very easy and efficient.

    Cons: Some issues with Kareo are not easily resolved but the support staff always has a solution.

    Verdict: Kareo Clinical EHR Software Review

    Sharma, Get Well Chiropractic

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is very easy to make notes, send newsletters and billing etc.

    Cons: Integrating with current database and reporting features are very clunky. It has a lot of errors and setup is a headache.

    Verdict: Very complete solution.

    Aldo, Monmouth Functional Neurology Center

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo's customer service is excellent. The best thing about the software is its great functionality and easy functionality.

    Cons: The billing needs some work. A part from that all the features in the software need a lot of time to learn.

    Verdict: Happy to use it

    Jason, All About Health

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Appointment scheduling is pretty user-friendly. I like the appointment waiting list. Also the drop down menus make the work easy.

    Cons: The templates are not very nice, please add more templates.

    Verdict: I would recommend the system to my colleagues.

    Solomon, Berry Eye Center

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Printing school/work notes & visit summaries at the end of the visit is extremely convenient. Charge entry and the tools available to process claims are very helpful as well. All the features it offers are very useful.

    Cons: The patient provider communication can be made better.

    Verdict: Kareo is the best

    Julian, Orthopedic Specialists

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Versatility , The product can do everything . It makes my work day concise organized and effortless. Got everything you need for your practice.

    Cons: It takes a few months to figure out all the various features . Athena uses a unique vernacular , which can be confusing. Once you know all the features it becomes great.

    Verdict: You will not regret buying it

    Gerry, Independence Foot and Ankle

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software is user friendly, sorts electronic faxes, electronic orders assists with MU reporting, nice/patient friendly patient portal, great appointment reminders.

    Cons: The customer service is severely lacking and chronic problems with posting payments. The rest is fine.

    Verdict: Kareo has completely change the workflow of our practice

    Marcia, Berkeley Family Medicine

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We are very pleased with Kareo EHR. It facilitates our work and helps us to be very efficient. It software offers ease of use and provides comprehensive information.

    Cons: We have been using Kareo for a long time now and we have not faced any big issues.

    Verdict: We will recommend this software to a friend or a colleague.

    Erica, Neuromuscular Center of Excellence LLC

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The scheduling is very easy and efficient. The patient chart have been very useful. Kareo benefits the practice with efficient billing, scheduling and documentation.

    Cons: The list for making appointments is not very user friendly. A part from this everything is great so far.

    Verdict: Kareo is very vital for our practice

    Shannon, Rockland iCare

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo's customer service is excellent. They are extremely available and really take the time to help solve the problem. Time to time updates are very useful.

    Cons: The navigation was a little difficult in the start but once i learnt it, it became very easy.

    Verdict: The recent updates were amazing

    Dan, Angels Medical LLC

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system gives ease of use. Great tracking tools, robust templates and reporting system. Visually easy to follow.

    Cons: I cannot think of any Cons. The software truly incredible.

    Verdict: Robust and easy to use system.

    Brad, Hospital & Health Care

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is very easy to use, and cost effective for us.

    Cons: We wish they had a collections module. Right now it is a very manual process.

    Verdict: Relatively easy, previous vendor was a nightmare

    Shirley, Complete Provider Resource

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Nothing at this time

    Cons: Most of the time you dont get answers and the waiting time is too long.

    Verdict: Terrible support

    Anusuya, Windsor Internal Medicine

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Nothing

    Cons: There is no integration with imagining centers. When you place a referral, you cannot attach documents.

    Verdict: Worst EHR

    Francis, Caring Partner Medical Clinic

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I signed up they told me they require a card on file and would not charge it until after the first month and someone would confirm with me before I was changed.

    Cons: I had trouble logging onto the website.

    Verdict: Customer service lacking

    Sylvia, PT Solutions

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I signed up they told me they require a card on file and would not charge it until after the first month and someone would confirm with me before I was changed.

    Cons: I had trouble logging onto the website.

    Verdict: Customer service lacking

    Sylvia, PT Solutions

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Seeing eobs before hitting the mail box, claims paid quickly

    Cons: I would like a formal training

    Verdict: Ar Easier

    Mary, CORE ABA

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like the billing modules

    Cons: Not a 24/7 support

    Verdict: Okay software

    Annie, CBT Psychology Associates

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I would rate the system overall. Easy to navigate through and user friendly

    Cons: It doesnot support CMS and customer service and support is very poor.

    Verdict: Mostly good, poor customer service

    Sarah, Florida Infectious Diseases

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very pleased with the billing and marketing EHR.

    Cons: Nothing

    Verdict: Pleased with the experience

    Joseph, NMS Chiropractic and Rehab, PC

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very easy to learn, almost intuitive. Support staff at Kareo is awesome and very friendly.

    Cons: Needs to work on customization

    Verdict: I wanted to take a moment to encourage other practices to consider using Kareo for their EHR and practice management software needs. We tried several other highly rated platforms before settling on Kareo to run our practice. We found Kareo to be very easy to learn, almost intuitive. Support staff at Kareo are very friendly, professional and available to help when you need them. The costs associated with using both pieces of the software are also minimal.

    Evan, Veritas Cardiovascular and administrator for Veritas Healthcare Solutions

    Nov, 2016

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