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Streamline, SmartCare Electronic Health Records (EHR) software provides web-based EMR software, Practice Management (PM) software and Revenue Cycle Management (RCM) software solutions for Behavioral Health and Substance Abuse organizations. The software is developed to integrate ambulatories, inpatients & community-based departments.
SmartCare EHR Software is very robust with many prominent features including Electronic Medical Records (EMR), Treatment Plan Documentation, Customizable group, and individual client templates, Calendar, Electronic signatures, and Progress Notes. This system is designed to make clinical documentation fast and easy, It also reduces the amount of data entry required, making the interface intuitive and easy to use by clinicians.
SmartCare Medical Health Records (EMR) software can manage allergies, drug interactions, fax orders, respond to refill requests, track orders, and lab results.
SmartCare EMR software offers a fully integrated Practice Management (PM) software solution. It features a digital dashboard that carries information such as, a list of services that need authorization, services for the day, messages and alerts, pending documents and productivity graphs making it easy for Health Care Providers to simplify their daily operations. With just a few clicks Practitioners can Document Patient Information, Create Progress Notes, and Discharge Summaries. SmartCareMCO also tracks the patient’s information and eligibility, pays claims and authorizes services.
The SmartCare EHR software is ONC-ATCB certified and has met all requirements as a Complete Ambulatory and Inpatient System under Meaningful Use for Meaningful Usage Stage 1 and MU Stage 2.
SmartCare EMR software package includes a built-in messaging system that lets users communicate with each other with HIPAA (Health Insurance Portability and Accountability Act) compliance which is necessary for the practices to ensure the privacy of Patient Health Information (PHI).
Since 2003, Streamline has been dedicated to helping organizations improve the quality of patient care. Practices specializing in Behavioral Health and those looking for an enterprise solution should take a look at SmartCare EHR Software.
Overall
Ease of Use
Customer Support
Functionality
Pros: I like how SmartCare focuses on behavioral health workflows. It is been easy to teach our new staff because the interface is pretty clean once you get used to it. The reporting tools are flexible and helped with our compliance work.
Cons: Sometimes it runs a bit slow during peak hours. It could really use a mobile version that actually works well.
Verdict: Overall it is been a helpful tool. Not perfect but it gets the job done and has not caused major headaches. Support has been responsive most of the time.
Laura, Bridge Mental Health Center
Jul, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: It is okay for documentation and scheduling. It is decent for case management too. I like that it’s designed with behavioral care in mind.
Cons: It feels outdated. Lots of clicks to do simple things and reporting is not as intuitive as I hoped.
Verdict: It works but I would not say it is great. You can make it work if you are patient and have a good IT team but it needs upgrades to be competitive with newer platforms.
Amanda, Clear Path Wellness Group
Mar, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: Honestly not much to say here. I have had trouble since day one. The software is clunky and feels like it is from 2008. Customizing anything is a nightmare.
Cons: Very laggy. Tech support takes days to respond and workflows just do not make sense for how we operate.
Verdict: I regret pushing this system to our admin team. It slows us down instead of helping. We are already looking at switching to something else.
Jenny, Community Psychiatry
Jan, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: It has helped us in providing our clients with accurate, timely, and quality care. Nothing fancy or advanced though.
Cons: Over the period of time we have realized how one issue causes several other issues. It is almost as if they are putting faulty code on top of more faulty code with not a very helpful customer care.
Verdict: It is a good software but needs improvement.
Stephanie, Behavior Care Works
Dec, 2024
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