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EMA® Telehealth-Enabled EHR Software by Modernizing Medicine is a robust telehealth platform that provides remote care solutions and facilities which enable health care practitioners to reach more patients. Through EMA Telehealth patients can receive medical care from the comfort of their homes.
EMA® Telehealth-Enabled EHR Software includes integrated healthcare IT suite that includes Practice Management, Business Operations Services, Analytics, Telehealth and patient engagement tools such as a kiosk, web portal, automated appointment reminders, and surveys.
Real-time audio and video capabilities offered by EMA® Telehealth-Enabled EHR Software helps to engage and connect with patients effectively. The video chat is high resolution and helps to screen patients irrespective of whether the health practitioner’s clinic is open or close. The two-way video connection with audio is a satisfying experience for the patient to seek consultations without having to leave home. The telehealth platform is a quick and effective way to minimize the risk of exposure for staff members and front line practitioners.
EMA®, Telehealth-Enabled EHR Software integrates with the current EHR software which makes it run smoothly. Time can be maximized with video conferencing feature as the practitioner can see patients on the go. The video telemedicine module also enables health caregivers to document COVID-19 related notes natively in EMA. The video chat tool in the Pocket Patient App lets the user get notified when the doctor is available therefore reducing waiting times. Personalized services can be received and push notifications keep the patient updated regarding the submitted case.
EMA® telehealth-enabled EHR Software is HIPAA Compliant to ensure that safe and secure two-way communication can be ensured. The video chat functionality extends to accommodate your existing clinical workflows and give remote patient care to patients without a hassle. Live patient engagement round the clock enhance patient outcomes. Clinical documentation from each consultation can also be produced via the telemedicine module.
With store and forward capabilities and a user-friendly platform, modmed telehealth also offers support for its users to provide solutions and consultations.
Overall
Ease of Use
Customer Support
Functionality
Pros: It is very easy to use. It hardly took any time to learn and get familiar with the entire system. The scheduling is top notch and charting is super fast and up to date. It has to be the best EMR I have ever used.
Cons: Initially we encountered some coding errors but they were removed almost immediately.
Verdict: An efficient software system.
Bendy, Oak Tree Medical Center
Apr, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: The best thing is that this EMR software is specialty specific. It is very easy to use and very intuitive. It is fully integrated with all the features any practice would require. I also love its reporting. And the customer service is also very hands on and very quick to provide a solution.
Cons: Nothing to be mentioned in this section honestly but perhaps it could have more frequent updates maybe.
Verdict: Very modern and very comprehensive.
Rhea, Joyce First Care Services
Mar, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: The product is pretty intuitive and user-friendly. For challenging claims denied great notes are provided.
Cons: When an update takes place usually problems with the software arise. These issues are not resolved quickly and takes some time to settle.
Verdict: We are able to run our practice effectively and the product is useful in providing functionality.
Sarah, Medical Practice
Jan, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: The 24/7 support assistance has been really good and helpful. The ease of use of the software is enjoyed by our staff members and physicians. We are satisfied by the constant automatic updates which keeps the system working at its best.
Cons: The implementation costs are quite high.
Verdict: The software provides the right functionalities and we are quite satisfied as coding has enhanced practice efficiencies.
Lydia, Medical Practice
Jan, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: Documentation is a breeze with the intuitive interface provided by the EMA system. Our senior partners were able to settle with the workings of the software despite documenting on paper for years. The ease of use of the software makes it easily adaptable .
Cons: There are no issues with the EHR software itself but when internet breaks down we have zero access to patient data and records that is stored on the cloud. We experienced this twice or thrice and then we had to go back to paper documentation which made us realize how we prefer documenting automatically in EMA.
Verdict: We have had a great experience with EMA. The customer support services are valuable and helpful from implementation of the EHR to troubleshooting. Their support team is excellent as compared to other vendors. The EHR itself works seamlessly. If you are wanting a great EHR solution for ophthalmology, this will be your best pick!
David, Medical Practice
Dec, 2021
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