Kareo Clinical EMR software is a cloud-based Health IT solution offering Electronic Health Records (EHR) software and Practice Management (PM) solutions. The company also offers quality and dependable Revenue Cycle Management (RCM) services. Kareo EMR system is ICD-10 ready and Meaningful Use (MU) Stage 2 Certified.
Kareo EMR (Electronic Medical Records) software is built to be customizable and easy to use. The cloud-based health IT solution offers a comprehensive dashboard, allows simple charting, electronic superbills, e-prescribing (e-Rx), an integrated patient portal and contains lab interfaces.
Developed to cater to the needs of small private practices, Kareo EMR software ensures seamless workflow between the back and front offices of medical practice through its user-friendly PM software. It covers functions such as insurance confirmation, patient scheduling, delinquent account management, patient file management, collections process, and customized report development and becomes the perfect assistant for office managers.
Kareo EHR Software is a web-based system and can be installed and functional within 48 hours of signing. There is no hassle of contracts and set-up fees. Its costs start at $150 per provider for software only. Clinicians can further choose the complete suite and service package for 4-9% of revenue collections.
Overall
Ease of Use
Customer Support
Functionality
Pros: Transitioning to Kareo EMR software has been very smooth. The support team has been exceptional to get up and running with the system. Now I can easily access files from anywhere thanks to cloud technology.
Cons: No issues experienced as of now.
Verdict: The EHR system has been able to meet the needs of my practice.
Corrine, Lake Forest Physical Therapy
Jan, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: Kareo EMR software is user-friendly which has improved the user experience. I like the charting and reporting functionality offered by the system.
Cons: At times the updates can be tricky and can make the software system slow.
Verdict: A robust EHR system with many helpful features to optimize workflows.
Brent, Mental Health
Jan, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: I like the billing modules
Cons: Not a 24/7 support
Verdict: Okay software
Annie, CBT Psychology Associates
Dec, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I would rate the system overall. Easy to navigate through and user friendly
Cons: It does not support CMS and customer service and support is very poor.
Verdict: Mostly good, poor customer service
Sarah, Florida Infectious Diseases
Dec, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Very pleased with the billing and marketing EHR.
Cons: Nothing
Verdict: Pleased with the experience
Joseph, NMS Chiropractic and Rehab, PC
Dec, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Kareo's customer service is excellent. The best thing about the software is its great functionality and easy functionality.
Cons: The billing needs some work. A part from that all the features in the software need a lot of time to learn.
Verdict: Happy to use it
Jason, All About Health
Dec, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Kareo's customer service is excellent. They are extremely available and really take the time to help solve the problem. Time to time updates are very useful.
Cons: The navigation was a little difficult in the start but once i learnt it, it became very easy.
Verdict: The recent updates were amazing
Dan, Angels Medical LLC
Dec, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The system gives ease of use. Great tracking tools, robust templates and reporting system. Visually easy to follow.
Cons: I cannot think of any Cons. The software truly incredible.
Verdict: Robust and easy to use system.
Brad, Hospital & Health Care
Dec, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I signed up they told me they require a card on file and would not charge it until after the first month and someone would confirm with me before I was changed.
Cons: I had trouble logging onto the website.
Verdict: Customer service lacking
Sylvia, PT Solutions
Nov, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Very easy to learn, almost intuitive. Support staff at Kareo is awesome and very friendly.
Cons: Needs to work on customization
Verdict: I wanted to take a moment to encourage other practices to consider using Kareo for their EHR and practice management software needs. We tried several other highly rated platforms before settling on Kareo to run our practice. We found Kareo to be very easy to learn, almost intuitive. Support staff at Kareo are very friendly, professional and available to help when you need them. The costs associated with using both pieces of the software are also minimal.
Evan, Veritas Cardiovascular and administrator for Veritas Healthcare Solutions
Nov, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It is very easy to make notes, send newsletters and billing etc.
Cons: Integrating with current database and reporting features are very clunky. It has a lot of errors and setup is a headache.
Verdict: Very complete solution.
Aldo, Monmouth Functional Neurology Center
Oct, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Seeing eobs before hitting the mail box, claims paid quickly
Cons: I would like a formal training
Verdict: Ar Easier
Mary, CORE ABA
Oct, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Nothing
Cons: There is no integration with imagining centers. When you place a referral, you cannot attach documents.
Verdict: Worst EHR
Francis, Caring Partner Medical Clinic
Oct, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Versatility , The product can do everything . It makes my work day concise organized and effortless. Got everything you need for your practice.
Cons: It takes a few months to figure out all the various features . Athena uses a unique vernacular , which can be confusing. Once you know all the features it becomes great.
Verdict: You will not regret buying it
Gerry, Independence Foot and Ankle
Sep, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The software is user friendly, sorts electronic faxes, electronic orders assists with MU reporting, nice/patient friendly patient portal, great appointment reminders.
Cons: The customer service is severely lacking and chronic problems with posting payments. The rest is fine.
Verdict: Kareo has completely change the workflow of our practice
Marcia, Berkeley Family Medicine
Sep, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: We are very pleased with Kareo EHR. It facilitates our work and helps us to be very efficient. It software offers ease of use and provides comprehensive information.
Cons: We have been using Kareo for a long time now and we have not faced any big issues.
Verdict: We will recommend this software to a friend or a colleague.
Erica, Neuromuscular Center of Excellence LLC
Aug, 2021
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