• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Transitioning to Kareo EMR software has been very smooth. The support team has been exceptional to get up and running with the system. Now I can easily access files from anywhere thanks to cloud technology.

Cons: No issues experienced as of now.

Verdict: The EHR system has been able to meet the needs of my practice.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Kareo EMR software is user-friendly which has improved the user experience. I like the charting and reporting functionality offered by the system.

Cons: At times the updates can be tricky and can make the software system slow.

Verdict: A robust EHR system with many helpful features to optimize workflows.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I like the billing modules

Cons: Not a 24/7 support

Verdict: Okay software

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I would rate the system overall. Easy to navigate through and user friendly

Cons: It does not support CMS and customer service and support is very poor.

Verdict: Mostly good, poor customer service

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Very pleased with the billing and marketing EHR.

Cons: Nothing

Verdict: Pleased with the experience

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Kareo's customer service is excellent. The best thing about the software is its great functionality and easy functionality.

Cons: The billing needs some work. A part from that all the features in the software need a lot of time to learn.

Verdict: Happy to use it

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Kareo's customer service is excellent. They are extremely available and really take the time to help solve the problem. Time to time updates are very useful.

Cons: The navigation was a little difficult in the start but once i learnt it, it became very easy.

Verdict: The recent updates were amazing

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The system gives ease of use. Great tracking tools, robust templates and reporting system. Visually easy to follow.

Cons: I cannot think of any Cons. The software truly incredible.

Verdict: Robust and easy to use system.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I signed up they told me they require a card on file and would not charge it until after the first month and someone would confirm with me before I was changed.

Cons: I had trouble logging onto the website.

Verdict: Customer service lacking

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Very easy to learn, almost intuitive. Support staff at Kareo is awesome and very friendly.

Cons: Needs to work on customization

Verdict: I wanted to take a moment to encourage other practices to consider using Kareo for their EHR and practice management software needs. We tried several other highly rated platforms before settling on Kareo to run our practice. We found Kareo to be very easy to learn, almost intuitive. Support staff at Kareo are very friendly, professional and available to help when you need them. The costs associated with using both pieces of the software are also minimal.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It is very easy to make notes, send newsletters and billing etc.

Cons: Integrating with current database and reporting features are very clunky. It has a lot of errors and setup is a headache.

Verdict: Very complete solution.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Seeing eobs before hitting the mail box, claims paid quickly

Cons: I would like a formal training

Verdict: Ar Easier

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Nothing

Cons: There is no integration with imagining centers. When you place a referral, you cannot attach documents.

Verdict: Worst EHR

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Versatility , The product can do everything . It makes my work day concise organized and effortless. Got everything you need for your practice.

Cons: It takes a few months to figure out all the various features . Athena uses a unique vernacular , which can be confusing. Once you know all the features it becomes great.

Verdict: You will not regret buying it

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The software is user friendly, sorts electronic faxes, electronic orders assists with MU reporting, nice/patient friendly patient portal, great appointment reminders.

Cons: The customer service is severely lacking and chronic problems with posting payments. The rest is fine.

Verdict: Kareo has completely change the workflow of our practice

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: We are very pleased with Kareo EHR. It facilitates our work and helps us to be very efficient. It software offers ease of use and provides comprehensive information.

Cons: We have been using Kareo for a long time now and we have not faced any big issues.

Verdict: We will recommend this software to a friend or a colleague.