advancedmd-emr-software EHR and Practice Management Software

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Rating

  • Overall
  • Ease of Use
  • Customer Support
  • Functionality

AdvancedMD EHR Software

AdvancedMD Electronic Health Records software (EHR) software is a cloud-based EMR and Medical Practice Management solutions provider, offering its users industrial-grade computing experience with renowned speed, secure access, and support. Due to its web-based nature, it does not require any software installation or maintenance.

Some of the many functions offered by AdvancedMD EHR Software include Scheduling, Documentation, e-Prescribing (e-x), Revenue Management, and Financial Reporting. The EMR software automatically updates to manage all regulatory changes; Meaningful Use (MU), as smoothly as possible, without hindering day to day operations, helping you get the stimulus money you need while still being focused on treating patients and provide quality care.

AdvancedMD EMR Software also offers an ICD-10 Toolkit, a free app from the Apple App Store that gives private practices a suite of ICD-10 preparation tools. It tracks preparedness for ICD-10, compares ICD-9 codes with the ICD-10 equivalents, views potential risk assessments, uses as a quick and convenient search for ICD-10 codes, adds ICD-10 codes to charge slip templates, and views articles and action plans to guide your transition.

The Cloud-based application ensures that practitioners can sign in from any location and gain immediate, secure access to the data, and perform tasks with minimal hassle. It can be accessed through any handheld device and mobile phone, making healthcare available on-the-go, enabling doctors to manage data from anywhere for better accuracy.

AdvancedMD Electronic medical records software (EMR Software) provides users, access to patient information, billing, and lab reports in seconds. It merges all the daily tasks of medical practice at one platform providing ease of use.

AdvancedMD billing services allow private practices to outsource their entire billing operations. A practice signing up for AdvancedMD Medical Billing Services can have their entire claims process managed by billing experts who manage any oversights, and ensure that all claims get paid accurately.

AdvancedMD Advanced Insight Reporting measures financial performance for practices. This provides physicians and practice administrators with a detailed set of reports to measure the financial performance of their practice at any time.

AdvancedMD EHR Software is priced on a monthly subscription basis; it does not require any contract, and customer support is included. It is supported by Windows as well as iOS for the iPad and iPhone.

User Reviews for AdvancedMD EHR Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software is Good and They have canned videos to show you how to do basic things.

    Cons: Not at all user-friendly or intuitive. They have lots of errors and support staff faile transmissions.

    Verdict: Too many different ways to do the same thing making it convoluted.

    Roy, Aesthetic Plastic Surgery Center.

    Nov, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Great Scheduling tool and a great reporting and billing tool as well

    Cons: There is no ability to block or unblock or schedule over a block to be managed.

    Verdict: Great software

    Jamie, Nashville Knee and Shoulder Center

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease to navigate between each window. The collection is very useful for keeping track of overdue balances all in one window.

    Cons: I wish more than 3 patients charts could be opened at one time. Not a lot of cons to be honest.

    Verdict: Very Efficient

    Neera, Necklall Khooblall Inc

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Tab system is easy to navigate. Customer support is good at putting out fires.

    Cons: The templates are only easy if you are into IT. There doesnt seem to be any proactive resources for small clinics

    Verdict: Satisfaction is fair

    Bronwyn, Main Street Family Clinic

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: easy once you learn, scheduler and reporting features are great. New updates come out all the time.

    Cons: Having to watch videos to learn.

    Verdict: Positive Experience so far

    Cindy, DATC

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is great to know which patient was last posted, payments from the quick pay screen are helpful

    Cons: The reporting system lacks patient list report by carrier.

    Verdict: Not as userfriendly

    Jill, Ronald Bezahler MD

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like the fax feature we can easily fax out medical records from the patients chart

    Cons: We need a training session

    Verdict: Not user friendly

    Danielle, Shankle Clinic

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We are a CBO and we have the ability to work all of our clients from one key.

    Cons: Everything cost something and it is difficult to get timely get the support.

    Verdict: Support is not very efficient

    Jennifer, Monida Healthcare

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The scrubbing features is amazing as well as the HELP feature.

    Cons: Doesnt print the back of the claim, we are not being able to edit a UB04

    Verdict: Customer service is fabulous

    Kathrine, Alliance MED LLC

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very user friendly system. I enjoy the frequent updates adding great features

    Cons: The fee is a monthly fee per billable provider.

    Verdict: Very pleasant with few problems

    Ashley, MedBill, LLC

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Training and follow up was outstanding, trainer was very patient and helpful taking us through each step of the process

    Cons: Nothing. Great product honestly.

    Verdict: Great switch for our organization

    Bill, PEAK Sports and Spine

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I can access anything on my phone with an app, makes a things a lot easier

    Cons: Customer Service is hard to access

    Verdict: It has been positive over all

    Mandy, NP2U

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I love how easy it is to navigate through, tons of additional features.

    Cons: Occasional bugs

    Verdict: Great tool big help

    Jennifer, Melissa A Kainer Erwin MD

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Claims center is an amazing feature also it is very to determine if a claim batch failed during transmission

    Cons: Things should be a little more simplified

    Verdict: Great product very user friendly

    Cathy, Paragon

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly interface, very easy to navigate through.

    Cons: Occasional data delays with secondary EHR programs.

    Verdict: Easy transition for our office

    Micheal, Health Services

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease of scheduling and payment posting. Very easy to navigate through

    Cons: Too many buttons. System often slows down

    Verdict: Software is slow since changes

    RIta, Great Plains

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Software is very easy to use, very easy to catch on

    Cons: Log on process is a bit too long.

    Verdict: Quick and easy to learn

    Robyn, Quick Care Clinic

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to use, many templates to choose from, many things can be done on one page

    Cons: Pharmacy import is not pulling from the payer so it's not always complete

    Verdict: Fairly Simple

    Richard, Kendale Lakes Medical Clinic

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Great features only if you can learn to use them.

    Cons: Zero customer support, not the most user friendly PM system out there.

    Verdict: Looking for a better alternative

    Missy, DOCCARE

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I have nothing positive or good to say about this product

    Cons: Worst billing company ever, it takes numerous amount of emails before the account managers assign your account.

    Verdict: I would never recommend this to any one in the right state of mind.

    Rumana, Hospital and Health Care

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Just had a demo run by their sales representative I didn't get a chance to explore this product.

    Cons: Hidden traps in sales policy and rude aggressive and disrespectful sales rep.

    Verdict: Did't get a chance to actually use it so I don't have an opinion

    Yuri, Neurology Continuum, P.C.

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Nothing. The site often crashes when especially during the middle of busy clinic.

    Cons: Terrible customer service. A chunk of notes disappears if you haven't signed them, it becomes very frustrating to to make a detailed note.

    Verdict: The company do not care for the customers so expect to get treated poorly with little to no resource

    Kris, Hospital

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease if access from anywhere and excellent billing service

    Cons: Terrible csustomer support, they have multiple direct lines and emails for customer support but they dont go to any voice mail.

    Verdict: Terrible customer care- do not waste your money

    Rebecca, SW PM&R

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Super user friendly and excellent customer support

    Cons: Rather expensive for the company I work for so they are not able to afford it anymore.

    Verdict: Very functional

    Kattie, Managed Care Center Jackson Hewitt

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is a good record system when I have clients and add all the extra product.

    Cons: Too much expensive . The training webinars are geared for convenience of the trainer not the customers

    Verdict: Should have started with a less expensive record and upgraded when i had a client and caseload already in place.

    Gary, Whole Life Services

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is very user friendly and had some good feature. I also liked the reminder section for patients

    Cons: Decent software but missing a lot of good handy features.

    Verdict: A decent software but more features are required

    Shelby, Koala Center for sleep disorders

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is never wise to use this product for private purpose.

    Cons: Not at all user friendly. Very difficult to use no customer support. Over charging for unknown reasons as I received my invoice which was more than expected.

    Verdict: Dont use this product.

    Kimberly, CMHC

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is easy to navigate and use. There is a lot of functionality and the billing platform is able to keep track of all your transactions.

    Cons: Limited representative to provide comprehensive training of each feature module. This system lacks featured reports.

    Verdict: Overall system has a lot of capability and some features are really good

    Adnan, iRCM, Inc.

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Has good capabilities. checking patient through an iPad is a nice feature

    Cons: Lack of accountability.

    Verdict: StayAwat

    Cathy, Cathy A. Shehorn, Ph.D.

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Good platform with many ways to keep track of billing, payments and claims. Customizable templates and great capability for most of the functionality. We were able to manage 3 locations with one system.

    Cons: printing charts is a time consuming process and the standard reports are not very helpful as they provide few ways to customize and filter.

    Verdict: Needs upgraded features

    Harlan, Acacia Psychology Corporation

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to navigate and extremely good customer care.

    Cons: A tad expensive than my company that i work for can afford.

    Verdict: Very User Freindly

    Kattie, Managed Care Center / Jackson Hewitt

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Super user-friendly has many features and every thing can be electronic love it

    Cons: None... I can't think of one

    Verdict: Love it!!!

    Michelle, Pomarri Detox and Counseling Center

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Every thing at your finger tips. The new updates are always very exciting.

    Cons: The eligibility for insurance should give a little more detail

    Verdict: Easy to use between the PM and EHR side

    Beverly, RHMC

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I can do what i need to do quickly. There is no hunting for the whole process from information to billing. It is very easy.

    Cons: I wish there was a way to get rid of the pages after charges are done.

    Verdict: I work on tons of charges for a particular doctor. I like the fact that I can Finish in seconds.

    Jill, Southern Ohio Medical, Inc

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Add can create templates according to your needs. Appreciate the ability to connect with medication history of the patient.

    Cons: The software is slow on most days, there are so many steps to just print a receipt as well.

    Verdict: System is user friendly.

    Linda, The Eye Specialists Ltd,

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I can see health of our company every month.

    Cons: We should be given the flexibility to design our own filters.

    Verdict: The billing app can be improved

    Richard, Acacia Psychological Corporation

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I can create and change reports as needed depending upon the location or source by therapist.

    Cons: Price changing is not comfortable for us as we are a non-profit organization.

    Verdict: I use it daily and I like it

    Cara, Yolo Family Services Agency

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is very complete and fool proof than most EHR on the market. You do have to pay attention to learn it but it is all worth it .

    Cons: It is a very complete software I like almost everything about it .

    Verdict: The training can be overwhelming but it is all worth it

    Marie, North Shore Myofascial Physical Therapy

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Video training is useful plus customer support is very friendly and it is very easy to navigate around the service.

    Cons: Displays is not very good for a big screen especially using windows OS.

    Verdict: I have a good experience AdvacnedMD

    Linh, Lincoln Nephrology and Hypertension

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Everything is integrated into practice practice management. We dont have to use a bunch of other programs.

    Cons: It would be helpful to have more reports that are sorted by deposit date.

    Verdict: We have a great partnership spanning over 8 years.

    Amanda, Newton Medical Consulting Inc.

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Runs smoothly and simple to learn

    Cons: There is nothing to dislike.

    Verdict: Great software

    Kara, Scovel Psychological and Counseling

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly PM system. There are so many reports and their claim scrubbing module is nice. The patient scheduler is easy to read.

    Cons: lags. patient portal needs improvement including bill paying.

    Verdict: The patient scheduler is easy to read and re-schedule patients.

    Linda, Wilson Pediatrics

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ability to customize the note template to our clinic specifications. great tutorials.

    Cons: Cost associated for each feature adds up to a substantial amount each month

    Verdict: we have been very pleased with this as our first EMR and EHR program

    Lois, A New Start

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Over reliance on the tutorial videos.

    Cons: Really expensive, Deceptive and unprofessional marketing of their product.

    Verdict: bad product

    Andrew, AMD, MD

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Excellent customer service. Good program. Easy to use fast training and simple

    Cons: A tad over-expensive

    Verdict: Some updates on the program would be helpful

    Rosemary, ISK INSTITUTE

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very user friendly system. Looking at possibly using the EHR system along with the PM.

    Cons: Cost is a bit high.

    Verdict: Recent upgrades and technical assistant have greatly improved the recent issue we were facing.

    Pam, Georgialina Physical Therapy

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy screen layout and color coding helps in creation/checkin process for the patient

    Cons: Report ability lags behind. Doctors at multiple location is impossible. Update and customization is difficult with cloud based EHR

    Verdict: for smaller practices and family based PCPs

    John, Colorado Rehab

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Super user friendly also i like the reminder section for calling patients

    Cons: Missing a lot of handy features

    Verdict: A very decent product

    Sheldy, Koala Center for Sleep Disorders

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: many ways to keep track of claims and billings. Able to manage multiple locations on a single system. Great capability and most functionality needed in a PM/EHR system.

    Cons: Not very user friendly. Notes unrelated to sessions are created by new users and there is no easy way to track them

    Verdict: Great capability and functionality

    Harlan, Acacia Psychological Corporation

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like everything about the product. But what I like most is how they listen to their customers. Us. They take our ideas and wants and make them reality. They have us meet with their engineers and designers to show them what we like and what we need. They take our ideas and incorporate them into the software. Then come back. Show us what they have done with our ideas. Then make them a reality. They listen then produce. Always giving us things to make our lives easier. A clinician is the person that should be designing the medical software. Everyone wants better and bigger. Thatu2019s what you get with AdvancedMD. You canu2019t go wrong with them.

    Cons: I donu2019t know if this is really are any cons but AdvancedMD offers hundreds of templates. Itu2019s hard to know what to choose if you havenu2019t used an EHR before. You can customize the templates to your liking once you know what will work best for your practice.

    Pamela, DMA

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I really liked most of the features of this software. It was user-friendly, had excellent claims turnaround data and a lot of patient-interactive options

    Cons: I did not like that there was not a way for a single-provider group to adjust the price point. While the product was reasonable priced, it was still too expensive for one provider. It would be nice to have a lower starting option for providers that are new to private practice.

    Jenah, Southeast Psychology

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Nothing. Absolutely Nothing!

    Cons: Working with these people is a nightmare. Be exceptionally clear with them about the agreement cancellation. Especially with the people selling you this software. They promise two months of implementation phase for free, but implementation takes more time than that and you have to pay for the rest. This happened to me and when I tried to cancel the contract nobody answered. So they continue charging our account. After a lot of conversation, they offered to credit my account if I continue with them which for me it was a big "bribe" Of course at this point I was not waiting for a piece of honesty from this people. We are going to be sent to collection for a 'delinquent" balance charged for a service that we didn't receive.

    Eric, BCK Primecare

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Seems will work as partners well with existing EHR, seems needs at least 6 weeks after sign up to get somewhere , but hopeful to get positive outcomes looks like . with time like in 3 months , will know more

    Cons: not the cheapest. but like it that it will integrate with existing EHR , taking long to get thru process

    Poonam, Duggal Poonam MD

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros:

    Cons:

    ,

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Available customization for documentation. Implementation consultant did a wonderful job. Available online video training for referring back for help.

    Cons: Doesn't fit seamlessly with Mac. Opening of multiple tabs between EHR and PM isn't ideal. Timeout time is too short.

    Jody, Wholistic Motus Inc

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The support is very knowledgeable and reports in time and I also like the functionality of it plus it is very easy to use.

    Cons: Some of the add-ons are a bit costly.

    Verdict: Very user friendly and has a good customer support.

    Leslye, Standbro Healthcare Group

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Nothing.

    Cons: They promised two months of implemented phase for fee but it is going to take longer resulting in you paying for a service you are not receiving.

    Verdict: The most horrible experience you could have.

    Eric, BCK Primecare

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I really like most of the features of the software, it is very user-friendly, has a lot of templates, excellent claims turnaround data and a lot of interactive options.

    Cons: Price is a bit too expensive for a single provider. It would be much better to have a lower starting option for the providers new to private practice.

    Verdict: Great product, limited cost-effective options for smaller practices.

    Jenah, Southeast Psychology

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Great customer support. They have us meet the designers and engineers to show them our requirements , they took our ideas and incorporate them into reality.

    Cons: From hundreds of templates it is difficult to choose the right one if you have no prior experience regarding EHR software.

    Verdict: You can not go wrong with them.

    Pamela, DMA

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to work once you get a hang of it.

    Cons: It sometimes kick you off of a session during afternoon times

    Verdict: Training could have been Better and longer

    Shirley, Total Motion Physical Therapy

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The best feature for me is that i can work form my mobile device.

    Cons: It is a bit difficult to earn.

    Verdict: Integral software in our practice

    James, FQCH

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It was easy to understand but way too simple.

    Cons: Billing was a nightmare and customer support was incapable of helping.

    Verdict: One of the worst experience of all time.

    Nichole, MD commerce

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Pretty straight forward to use. The collection module is really nice.

    Cons: Reporting is a problem even in basic data unless you purchase.

    Verdict: Decent system for a small practice.

    Shannon, Plexus Health Solutions

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very user friendly and self explanatory. The training sessions and video tutorials are very helpful.

    Cons: The wait time for support is long.

    Verdict: Great product

    Rhonda, Sherman and Stone

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Fantastic online support. Excellent billing services. Very happy with it so far!

    Cons: No bad feature I have encountered so far.

    Verdict: If you are buying it for billing, their billing support is amazing.

    Stacey, St. Anthoney Counseling Center

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This software is Magic. It made my life as a Chiro office manager so much easier. You can do everything with a click of the mouse!

    Cons: There was nothing I didnu2019t like about AdvancedMD

    Verdict: Nice software. If you are wondering whether to buy it or not, I would tell you to just go for it!

    Kristen, Leelavadee Thai Wellness Center

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly system and staff, relationship manager is very kind and knowledgeable

    Cons: Patient call center needs more training

    Verdict: Favorable

    Shannen, Dermatology

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I does it's job. Able to get information which is nice.

    Cons: Wait can be long. not a very user friendly software

    Verdict: Very helpful support but certain updates are required.

    Cindy, Tolentino MD

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Intuitive, best set of ready to use reports.

    Cons: Hold for a representative is very long.

    Verdict: Best of the several EMR systems I have used.

    Lindsay, Bennett Orthopedics & Sports Medicine

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very comprehensive. Reports are used most frequently.

    Cons: It is not always easy to find desired information but support helps alot.

    Verdict: Good Customer support.

    Tracey, Best Care Wellness Center

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I never had any problems and our billing relays on this software

    Cons: It takes time to sync data. Reports are difficult to create and maintain.

    Verdict: Integrated with EMR an adequate product.

    Fred, Spine and Sports

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: collection Modules and denial trackers.

    Cons: Billing options and denial tracker

    Verdict: Modifier or adjustment code unless you buy a whole separate package for it.

    Kaja, Shifa Health

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Reporting, patient statement is fairly easy. Dashboard is really fantastic

    Cons: Search criteria and reporting system needs an update

    Verdict: Excellent

    Anish, Chestnut Medical Service

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to use, great customer support, reports are very efficient.

    Cons: Nothing.

    Verdict: Great Software

    Marielen, Lunasol Institute

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system is user friendly for the most part but changes to or adding templates seems overly complicated

    Cons: The customer support service is non existent. They never give a call back.

    Verdict: Customer service needs to be improved

    Troy, Camden Medical Clinic

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Reports are readily available for follow up for accounts receivable.

    Cons: There is nothing I don't like

    Verdict: I Love using this software

    Kim, Headzone LLC

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease of use. Online stimulation. None of the demo were as user friendly as the actual program

    Cons: A task calendar to display in one of the corners would be beneficial.

    Verdict: A great PM software

    Robert, HealthCare

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Support is outstanding. Very easy to review problems and income

    Cons: Bit complex for my practice it would be awesome if i could get a more customizabable version for me.

    Verdict: It is a life saver for me as a sole practitioner.

    Maura, Maura Moore, LCSW

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Access limits to set for each job title within the company. Customization is absolutely wonderful.

    Cons: There is no report that pulls all current active clients data.

    Verdict: Great accounting and EHR program and easy to use.

    Dana, Therapediatrics, LLC office Key

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The appointment scheduler is great.

    Cons: Billing functionality is time consuming

    Verdict: Very time consuming.

    Kimmyanne, Columbia Fertility

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This software makes insurance verification, navigation, collection of co-pays and deductibles easy.

    Cons: I would like to be able to create reports to meet my practice needs.

    Verdict: Amazing and easy to use

    Shelby, Health Care Center

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Navigation is very easy.

    Cons: I would like to be able to create reports on daily basis.

    Verdict: Amazing

    LInda, Wendy Sadoff MD

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is limited in tracking remittances from medicare

    Cons: It is facing a delay of setup from medicare

    Verdict: Unclear on function

    Mark, Foot Care

    Dec, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Not a big fan of the software, you cant customize it to your liking.

    Cons: It doesnt run batches for eligibility, the colors are difficult on eyes

    Verdict: Very user friendly experience

    Leslie, Macula Retina Vitreous Center

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Once learned it is very easy to navigate

    Cons: there have been several billing errors during the last three months. I have spoken to several people but the issue isn't resolved yet

    Verdict: Customer Support is inadequate

    Allexendra, We Care Behavioral Health, LLC

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Everything

    Cons: Nothing

    Verdict: I cannot imaging a better asset for medical pracrtice

    Melissa, CPS

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Not much good about it.

    Cons: Scheduler is terrible patient billing, receipts and statements are the worst.

    Verdict: Not worth your money

    Tatum, Woman to Woman Clinic

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The program is good and covers all bases, scheduling is very simple and it checks the eligibility of the patient

    Cons: Not compatible if you have apple products. Fax only works with internet explorer and is not very user friendly.

    Verdict: Pleased with the software but they need to improve the functionality.

    Anjum, Integrative Medicine of Acadiana

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software has the ability of completing multiple functions in the healthcare facility.

    Cons: There is nothing about the software that we don't like. We love using it.

    Verdict: EXPERIENCEEE!!!

    Kendrick, Hope for Change

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to move about. You have options for every task which makes the process easier.

    Cons: I really dont have any complaints

    Verdict: Very happy with AdvancedMD

    Denise, Bookkeeping service

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Billing process is quick and easy. The charge entry and editing features are helpful.

    Cons: I dont have anything bad to say about it.

    Verdict: Loved the last update and it has been a great experience

    Lisa, AENT

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The calendar can handle expansions that we are forecasting. It has met our expectations.

    Cons: Training requires a lot of time

    Verdict: Helped us a lot in condensing our operations

    Jason, Neurovation Center

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Adjustable to individual practice. Easy to navigate in the system.

    Cons: Add ones costs for every update and system crashes often.

    Verdict: Easy to navigate

    Beth, Orthopedic and Sport Medicine Specialists

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Patient demo is good enough for taking information from site.

    Cons: We need to but exact insurance query which would be phone number etc.

    Verdict: Good experience with AdvacnedMD team

    David, iRCM

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Good support service and upgrades to remain complaint with current regulations.

    Cons: Reports are not specific sometimes it is hard to find the data you need

    Verdict: Easy to use software for daily needs

    Gwen, Sunbelt Medical Management

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It tracks claims all the way through the revenue cycle. Very customizable

    Cons: Not intuitive at all. It can be overwhelming and takes a while to get used to.

    Verdict: Customizable and comprehensive

    Rebekah, Maryland Healthcare PC

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is connected to the PM program which is a blessing.

    Cons: The nursing staff hates it.

    Verdict: I use it for patient documents and info

    Julia, Memorial Health Center

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: it has been great so far very user friendly

    Cons: There have been a number of bugs over the year

    Verdict: Great system with few issues

    Justine, Managed Accounts Receivable, Inc

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Reliable, great customer support, easy to learn

    Cons: Some interface is not available with EMR

    Verdict: They are good in what they do

    Manik, Medico of South Carolina

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The ease of learning, relation ship manager was professional, knowledgeable and attentive

    Cons: Sometimes with updates things donot function as they used to

    Verdict: It has been great since 2009

    Janai, Maryland Pain and Spine Center, LLC

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We are able to accommodate our clients obscure reporting requirements with ease.

    Cons: Price, Insight is an additional cost.

    Verdict: No longer stuck with canned reports

    Andrew, Universal Health Network

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The scheduler was dynamic and we liked the intake options. The customization feature is great.

    Cons: Not for small practices but good.

    Verdict: Needs improvement.

    Erika, Compass Limb & Brace, LLC

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The customer support has been great.They listen to our issue and efficiently try to resolve them

    Cons: The software offers so many features and it takes some time to understand and learn it.

    Verdict: Overall a great system for our practice.

    Kevin, RVS

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very smooth, through and broadly integrated.

    Cons: Challenge to customize clinical templates

    Verdict: Intuitive, comprehensive

    Joseph, Water Street Medicine

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease of electronically posting vouchers, name showing in the scheduler next to name.

    Cons: Some times posting are done manually.

    Verdict: Support is helpful

    Margie, Dermatology Laser Center

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Verification is quick and easy.

    Cons: No billing support help. Add on costs for everything.

    Verdict: Not satisfied with the experience

    Kathleen, ARNP Services, LLC

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The appointment scheduler is great.

    Cons: Billing functionality is time consuming

    Verdict: Very time consuming.

    Kimmyanne, Columbia Fertility

    Oct, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I have to struggle with this unfriendly software

    Cons: Unnecessarily complicated,

    Verdict: Misrepresented

    Jane, Moving forward Consulting

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The billing process is easy and simple and that's the only good thing about this software.

    Cons: The system will freeze out of nowhere, and Advanced never has a solution. It is also very expensive.

    Verdict: Not a happy customer

    Shaunna, Psychiatry Office

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software has the ability to run A/R reports and numerous other reports. It is user friendly and easy to use.

    Cons: Billing service is not that efficient.

    Verdict: Advanced MD good software

    Shilpi, Eye Doctor MD PC

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Support is helpful, pleasant and efficient.

    Cons: The down time and screen freezing gets annoying

    Verdict: Good basic system

    Mathew, Dermatology

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: A lot of functionality and customization.

    Cons: It is a large part of beyond our ability to utilize to its maximum performance.

    Verdict: Was a better product.

    James, Gastrointestinal Associated

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Good quality, quickly address a solution when it arises

    Cons: The monthly charge gets too high if there are some changes made to the system.

    Verdict: More expensive than our previous system.

    Bob, Woodson Dermatology

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Good and knowledgeable support

    Cons: Often crashes and wait time during calls is long

    Verdict: Time and paper saver.

    Rhonda, Sherman, Stone and Spurney

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very user friendly , support is very professional and knowledgeable.

    Cons: I dont dislike anything.

    Verdict: The system has a lot of qualities

    Kristina, Ageless Body by new Science

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly support, representatives are the best always concerned and helpful.

    Cons: Finding the right eob was a problem

    Verdict: Excellent software customer care is the best.

    Marry, Texas Healthy Aging and Hormone Therapy

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The appointment scheduler is great.

    Cons: Billing functionality is time consuming

    Verdict: Very time consuming.

    Kimmyanne, Columbia Fertility

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Customizable notes and fields

    Cons: No payroll functions

    Verdict: Average system

    Brandon, BRiO Healthcare

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Trainer was wonderful, program meets my needs.

    Cons: It is geared more to medical billing than to mental health billing.

    Verdict: Room to improve

    Cathy, Cathy A. Shehron

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The ability to formulate customized templates that can capture what is needed.

    Cons: Having to save very often so that information isnt lost.

    Verdict: High quality EHR system

    Lois, A New Start

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Billing module, claims scrubber, clearing house, report module

    Cons: Hospitals or providers that donnot see patients in an office setting

    Verdict: Practice settings vs hospital settings

    Tasha, Professional Billing

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Best EMR so far.

    Cons: Support staff is untrained.

    Verdict: I definitely have my go-to people and it's a pretty good experience, overall.

    Sabrina, Surprise Health Center

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Customer Support is great.

    Cons: Although reports are available sometimes the configuration of a report I need is difficult.

    Verdict: Satisfied

    Vivian, Manhattan Cardio clinic

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Customer Support is great.

    Cons: Although reports are available sometimes the configuration of a report I need is difficult.

    Verdict: Satisfied

    Vivian, Manhattan Cardio clinic

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system is user friendly for the most part but changes to or adding templates seems overly complicated

    Cons: The customer support service is non existent. They never give a call back.

    Verdict: Customer service needs to be improved

    Troy, Camden Medical Clinic

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very user friendly and ease of looking at schedules.

    Cons: The doctor never stays with the same doctor when you search for appointment

    Verdict: Customer service is always helpful

    Dee, Highlander Dermatology

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly, web based, reporting capabilities.

    Cons: System some times slows down and i would like to be able to access multiple keys at the same time.

    Verdict: Fan of the software

    Susan, Universal Health Network

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Excellent communication, easy to use.

    Cons: Complexity of setting up new insurance companies so system recognizes them.

    Verdict: Very friendly support staff.

    Lynn, Mat, Cushion and Couch

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The appointment scheduler is great.

    Cons: Billing functionality is time consuming

    Verdict: Very time consuming.

    Kimmyanne, Columbia Fertility

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Friendly support, customizable notes andd fields.

    Cons: Payroll functions do not exsst

    Verdict: Average system lacks features

    Brandon, BRiO Health Care

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very easy to train on and use, errors can be corrected easily

    Cons: Reversals are time consuming.

    Verdict: Overall it is a good software

    Nicole, Legacy Heart Care

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Simplicity, excellent with billing, great reporting capability

    Cons: Seems to have over stretched themselves

    Verdict: Performance Problems

    Sat, MVI

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It allows for macro billing which saves data entry time. The interface is very user friendly.

    Cons: The customer is not helpful at all.

    Verdict: Needs a lot of improvement.

    Brian, Advanced Physical Medicine

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Good customer service, eligibility check, custom reports.

    Cons: RCM is awful, training is difficult.

    Verdict: Frustrating but works

    Darichelle, Laughlin Dermatology

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Information displayed on carrier A/R reports.

    Cons: Unresolved glitches

    Verdict: Works great when it works

    Consuelo, North Dallas Eye Associates

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Built in reports and billing claims are easy to make and a very simple user interface

    Cons: Patient age calculations are wrong , performance problems and changing the system's look and feel un-announced

    Verdict: Seems to have outstretched themselves

    Sat, MVI

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Nothing much good about it.

    Cons: Scheduler is terrible and receipts and statements are even worse. Not very user friendly.

    Verdict: Not worth the money

    Tatum, Woman to Woman Clinic

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Reports are very easy to figure out and easy to use most of the times.

    Cons: EDI enrollments are very costly, others provide that free of cost

    Verdict: Okay software

    Kristine, Flagler Management Medical Services

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The tutorials in the initial stages are so helpful. The customer support is good too if you have immediate questions.

    Cons: The functionality is a bit slow.

    Verdict: We love using it

    Dan, Family Service Inc.

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: AMD is always improving on the client experience.

    Cons: Cannot identify any specific con

    Verdict: Satisfied long standing client

    Patty, Dermatology Associates of Eastern Ct. LLC

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: very easy to use, great customer support and available on many platforms

    Cons: it is not very easy to use for Ob-Gyn.

    Verdict: Great software

    Christa, WHCK

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Advanced Patient is nice and software itself is tremendous.

    Cons: Slow response time. They also have caused a huge cash flow problem with our practice.

    Verdict: Stay Away

    Jeremy, Lotus Spine and Pain

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like practice management, my office especially likes use of billing

    Cons: The lack of transparency with billing system.

    Verdict: Steer clear if you are trying to maintain the bottom line.

    Tera, Tera Robinson LLC

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very programmable, I can adjust the screen and text which is a lot helpful

    Cons: Poor customer support, not compatible with Apple devices

    Verdict: Okay software needs good customer support

    TAk, Tak-ming ko, MD, LLC

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Formatting our own template is fairly easy.

    Cons: Cost should have been lower. Lost is every frustrating to the physician

    Verdict: High quality EHR

    Lois, A new Start

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: With Advanced Insight I have access to every bit of data in the system. We can accommodate our clients and are no longer stuck with canned report.

    Cons: Price. Paying for insight per physician is costly.

    Verdict: Insight is great

    Andrew, Universal Health Network

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very easy reporting and patient statement. Dash board is very excellent and informative.

    Cons: Search criteria and reporting system is really good.

    Verdict: Excellet

    Anish, Chestnut Medical Services

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very user friendly software. You can easily train anyone to use it. Navigation is amazing.

    Cons: Tracking cancelled appointments has to be done manually.

    Verdict: AdvancedMD has been in our use for more than 3 years. We have used it for managing the practice and EHR purposes and I can tell you its best for both the fields. If you are a practice that sees 40+ patients a day on average, itu2019s just for you!

    Erica, KCSD Pulmonology

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Itu2019s a decent system with lots of cool features. It mirrored our practice work flow with a couple of tries and our doctors loved its functionality.

    Cons: Navigating is a bit difficult with this software. It presents a wide array of options and images which usually confuses the first timers.

    Verdict: Try to get as much training as possible if you are opting for EMR/EHR the first time.

    Kristina, Eye Doctor MD

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: AMDu2019s has setup the system according to our needs, including my EHR. They provide exceptional online support, especially with billing.

    Cons: I am happy so far.

    Verdict: If you think itu2019s a good deal to pay 20% of your billing considering the billing volume, go for it.

    Stacy, St. Thomas Counseling Center

    Nov, 2016

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